Tim Hortons - Ottawa - Photo album

The staff at this location are so rude. I purchased 10 timbits like a few days ago and once I arrived home to give them to my daughter, I realized they weren’t the ones I wanted. I called the store right away and spoke to the manager who’s name I can’t pronounce who told me next time I come in to sa

I ordered through their app 5 minutes before I arrive expecting my tea to be ready by the time I get there. But they didn’t even start on it even after I’m there. 4 workers is too much for this location, make it 2 so they can actually work instead of chatting with each other

This tims inside ridue mall is so busy they only have 1cashier that's open even if they have lot's of employees inside. So the order taker wants you to speak fast but they can't give you the right thing. So disappointing.

This Tim Hortons lacks customer service. I ordered a CHICKEN BACON RANCH wrap, was given a spicy chicken wrap with pickles… I politely went back and asked for my original order. The manager then gave me dirty looks and sarcastically yelled out my order and gave it back to me, AGAIN wrong order. I la

Their online order is a disaster! I was just checking their menu and later I realized Iwas charged for 10 dollars. They never paid me back!

Staff at this location shouts. It’s pretty uncomfortable, as a customer, to have them shout at you when you’re in line, then when you’re with them at the cash and then go get your food back. I get this isn’t Starbucks but it also isn’t an open place marketplace. It’s a coffee shop!!! I will not be c

Racist Security.... Bad place... We here to have food, while waiting for food havent come to table...this racist Security have walking around many time and keep staring at us... We dont feel comfortable... Complaint already to the manager .... Not recommend to anyone if this racist Security still he

I live in Oshawa and decided to treat my Granddaughter to lunch in Ottawa. I placed the order using my Grandaughter's phone in the event the driver had issues. She received an email telling her the order wouldn't arrive till 9pm yet my app said the order was being processed. 🤷‍♀️ I placed the ord