Great burgers and the service is the best around!
The waitress we had was very attentive and quick with our orders!....awesome!
Great Staff, which meant Great Service and Best Works meal yet. This is the 4th one I have been to,they were all good,but this one was the best.
Truly an amazing experience. For first timers the hostess did an amazing job fully explaining the menu to us. The customer service was amazing. The food was also amazing. Fast and delicious. It is so hard to decide what to order given so many options! I had the down under elk burger. AMAZING
Nice variety of burgers and the people are courteous. Some of the best burgers overall not to forget about the tower of onion rings. The beer variety is okay but an expansion would be good.
This location does the works justice. The Works is an amazing burger joint. The variety, the vegetarian option and the great beers and apps make this a standard for me. At this particular location the food has been cooked perfectly and the wait staff is very pleasant and helpful.
Nothing beats the Works. I leave extremely satisfied and full. I get value for my money. I get real meat, no fillers and that's very important for me. Love the staff and always end up at the Works when I'm hungry. It gets the job done !
I actually come here all the time and I've never never had a problem. I love The Works in general, never had a problem at any of the Ottawa locations. I'm really surprised at the poor reviews for the Barrhaven location. It's expensive, yes, but it's so worth it and ya it's 20 min wait because they have to thoroughly cook the thick meat patty. They always have good service and good food. Cheaper lunch menu if you want!
Great Food. The food here is always good, as far as I'm concerned. It does take a while, but the wait is worth it because you know you're getting it freshly prepared. My fiancee is a vegetarian, and the sheer number of options dwarfs the usual selection at other restaurants. Granted, it can get expensive, as you usually want to order a milkshake or other drink, and a starter to make up for the wait. And I would have to recommend avoiding the portobello cap burger, but that might just be my own personal taste. The beef, chicken, and turkey are fantastic though.
If you're in the mood for a burger, and don't mind paying and waiting for it, then The Works is your place.
Better this time. Been here a few times.When I go there I always tried to get a different burger. The burger was really good and perfectly done,cooked trough and still juicy. Really like the bold slaw and my companion really likes the place.People are nice and the service is always good but why did they dump Steam Whistle draught ??
Amazing.. People who complain it's too expensive - well $11-15 is pretty standard for a meal + a side at a restaurant. Appetizers and upgrades have their prices listed. You shouldn't complain your bill was too expensive, you chose those items, and they are all damn good.
Had the most amazing lunch at Works today! They have a huge menu selection and you can pick the patty, toppings, buns and sides of your choice. We had The Hipster and the Getting Piggy with it and both were delicious. Sheri was wonderful too and had great recommendations! 😃 All in all, a good place for a great meal and some top notch service! Totally recommend checking it out.
Had a great meal on Saturday, June 25th. My husband asked for extra pickles, and not only did he get a huge pile on the side, the chef placed pickles in the shape of a W on his burger. Waitress was great, too.
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We have been a multi-year, frequent (every Friday) customer of the works. They charge top dollar for the burgers and top dollar for their sides. You can't get $20 for a burger and serve a low-end side dish.
Normally, the Works serves onion rings are big and golden. Tonight, they were a little shriveled, dark, dry things.
When I called to let them know (and I was clear that I was not asking for anything nor was I asking for a refund), I was told that they were having supply issues and thanks for my feedback. I felt entirely brushed off. No "sorry about that" or anything beyond that it was default in their supplier. Yet we still paid top dollar....
Had the response been slightly empathetic and/or apologetic, I wouldn't have posted this review.
Edit: August 2, 2021. I did speak to the manager and he did say that he would pass along the message to staff to at least apologize in the event of a sub-standard meal. I appreciate it and we have already been back with double our usual order as it was a friend's birthday. We stayed away from the rings for now. Let's hope their supplier comes back.
This review was done by my 8 year old son, on his birthday.
"This restaurant is the best! Their burgers are great, especially with chocolate and nuttella."
"The shakes are delicious and the poutine is really good"
"I've already asked my mom when we can come back!"
Love the burgers, only wish the fries were a little better. Prices went up a little because of covid-19 but that was to be expected. Overall no complaints except the fries.
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