kaonashi
Burgers are delicious and staff is super friendly, but this is the second time I’ve received a raw burger :( I didnt go back to the restaurant because I had already driven half way home. Other than this I would give it a 4-5 stars, so I’ll give it another chance but please fix this serious issue because it is not the first time and I do not want to be sick. thanks
Camille Theophile
It is not as good as it used to be in the past (2-3 years ago). You can substitute any burger for a beyond meat patty which is convenient for me but the extra 3$ doesn’t make it super affordable. For an extra 3 or 4$, a non-vegetarian eater could’ve gotten a full side upgrade with fries, sauce and a pop. That’s a full meal. I had the picante burger which had some nice sauce and taste. Location is still very open, not crowded, has a few seats and is overall clean and simple.
Sarah B
- Tasted good but bottom of burger was burnt, maybe they don’t clean the grill often enough
- Burgers are small so if you’re hungry you’ll need two and that’s a lot of $$ for burgers compared to just going to a nice restaurant (it ended up costing nearly $40 for two people)
- I agree with the other review that said the fries taste like salty cardboard. Mine looked the same as the way they were photographed in that other review
- They gave our order to someone else who came after us even though there were different names on the orders
- Because it’s self-service, tables aren’t cleaned in-between customers and you also aren’t given any wipes to wipe them down yourself
- Staff were polite but seem inexperienced, maybe an industry-wide issue in the pandemic
FYI the machine asks for tip but it’s self-service (i.e. clean up your table yourself)
FYI they don’t give receipts unless you ask
FYI it’s debit/credit only, no cash
T.
Tried the new Red Light Green Light Duo which was a fun concept given the viral popularity of the Squid Game show. We don't usually go for extravagant burgers and poutines like this because they're so heavy but it was a nice treat.
The smash burger patty really came through and the kimchi ketchup was a nice touch. The dalgona beef bacon was chewy, crispy, and smoky but we didn't get much sweetness at all. The panko crusted hotdogs were freshly fried which made an interesting but salty addition. We would prefer some more green light elements like the scallions or other freshness to cut through the salt. I wouldn't go for this Duo again but perhaps for a classic burger/poutine since those standard elements were good.
Staff are friendly, knowledgeable and efficient. They're masked up but we dined in but nobody checked our vaccine record.
Nashia Ali
Love this burger joint. People looking for halal food should give them a try! Their Birria fries and Mushroom burger are amazing!
Colin
Decent burger place, beautiful sear on the patty, legit smash burger. Caramelized onions were nice, not super caramelized but still good and lots were on the burger. Price was a tad high but this isn't a frozen, cookie cutter burger joint. I don't mind paying the premium for a premium burger.
Fries were great as well, would definitely come back if I'm in the area again.
Thanks!
Quinn Cooke Millard
Always a pleasure to eat here! Serving up some of the best, classic burgers in Ottawa, with adventurous specials each month with flavours from around the world. While things are pricey compared to other burger joints, you can tell things are managed well by the employees, who are always incredibly nice, friendly, and personable. If you're visiting, support this local business, and give the Elegant Fries a try, you won't regret it.
Lisa
Their KPOP Duo was incredible, and absolutely loved their crispy chicken, especially coated in Gochujang sauce, which is a peppery - sweet and spicy sauce. Always excited for their themed burgers and poutine!!!
Asjad Paracha
If you hungry, skip the combo and order double patte burger i.e. BFF with a cold drink.
Cheers. Enjoy Guys
Its a great place
Shelley Murphy
Delicious burger, good service (I appreciate how the run the food to the tables), and cool decor. As a vegetarian, I also appreciate their falafal patty. It's a little on the pricey side for my taste, but OMG so worth it for the occasional treat!
Amo Arab
So I finally went and i was so disappointed! the burger wasn't bad taste wise but it was cold, the fries were horrible! They were way over cooked and most of it was small broken pieces that were almost burnt! I also went with my kids and the place isn't kid friendly at all, it's a very small place and no kids size meals. Sadly, i doubt i would return anytime soon.
Marie Olga Oswald
Very dry burger, fries are ok, not extraordinary. I had read reviews raving about this being one of the best places for burgers in Ottawa, that's why I went there. Not going back again, overpriced.
Jason Buckingham
It is a great spot...burgers are made how you like them... multiple configurations too. Try the mexican burger...its awesome. Nice staff too.
Vicky Toria Welford
Beef bacon was way overdone .. but tasty
Burger itself was overcooked
Concept is great but not unique
Prices are ridiculously high and anything extra (like a combo)is not cheap either.
Javeria Siddiqui
Amazing! Definitely recommend to people coming to Ottawa. The food, atmosphere and servings were all great!
Jennifer Hakonen
My favourite burger place in town! I always bring guests when they visit and I talk about the place non-stop to friends who live in town. I love to get a Melt (without the bbq sauce) and the elegant fries with gravy on the side - then put the gravy on both. The staff is always super friendly and the food is always fresh and incredible. I'm so glad to hear they're expanding!
Jordan Green
My wife brought me here yesterday and wow…hands down best burger and fries Ottawa has offered me in 33 years. I know I know…it sounds like I’m exaggerating but I’m really not. I obviously haven’t eaten at literally every restaurant but wow – I can’t see it getting better than this. *Please note BFF isn’t paying me any money or even paying me in burgers for this big plug but I’m a firm believer in pointing out high praise when it the opportunity knocks. Very friendly staff too may I add. Might make this a weekly outing!
Christine Vanier
Came down from montreal to try this place that I saw on the food channel. Was worth it. The Meat was AMAZING
Jordy Olmstead
Just ordered food and they screwed up my order (confused burger toppings).
Instead of taking care of it they ask "Well.. did you want to just pick the stuff off?"
Clearly I would have thought of that.
I'm sorry your staff screwed up but I shouldnt have to "pick through" my meal because of it.
And if I care enough to go to the counter and bring it up with your staff I would like it addressed and not seen as a nuisance.
Gauhar Shakeel
This place is one of my favourite places in ottawa. The taste, quality and especially how inivatively they market it is just awesome. A very innovative website. The place is kinda small but highly recommended place to go if you really like burgers!
Roxanne Kluke
The dryest burger I ever had, it was wayyy over cooked and almost burnt. I was hoping for something better but just left there dissapointed. I felt terrible for recommending it to a friend and we both walked out puzzled why is everyone ranting and raving about it wasn't even good:( the only thing going for it is their homemade sauce.
Genie Ehm
Rude server, seriously mediocre overpriced food. Disinterested staff, no communication with us whatsoever, & their secret menu should stay a secret.
Tessa Koh
Best halal burgers in town! Just went tonight and got a free fries combo ❤️. Love how there is a 'secret' menu and we can make our own burger! It is pricey but totally worth it
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