Review Nando's Peri-peri - Ottawa

Excellent chicken experience for the price, affordable meals for the whole family 👪 easily accessible location with under ground parking across the street expensive though if you aren't walking. Very clean and modern with a futuristic drinks fountain the kids had alot of fun making choices with. Cool lighting with a good drinks choice. Clean and tidy bathroom.

Well, who doesn't know Nando's with their famous recipe and sauces. The service is great, the employees are very friendly and attentive and definitely the food is very tasty and been served within 15 minutes. My only down star is for the restaurant itself and decorations. The place obviously needs some maintenance as it looks a bit outdated. But our overall experience was great and definitely we're coming back.

I bought the double leg and the great majority of the chicken was just fat and grease. The spiced rice doesn’t have any spices, it just taste like they added too much turmeric. At least the fries and the desert were pretty good which I forgot to take a picture of them before eating.

The food was in a generous portion. The taste was amazing for both half chicken and grilled chicken and halloumi salad! The inside sitting area was smelling like fried oil☹️ I am writing this review on a holiday, so I am not sure if always the waiting time for cashier and food is this much or it is just on holidays.

I forgot how much I genuinely like Nando's. Their chicken is moist and flavourful (possibly brined?) and cooked to order over a delicious grill. You get amazing char and flavour for a decently reasonable price. My honest opinion though is skip the sides. They're almost not worth it and just focus on the chicken itself. Garlic potatoes were disgusting, Caesar salad was a joke, the fried were delicious but it's just seasoning salt so of course it's good and the brussel sprouts had great potential but were served soft and had a little too much bitterness. Overall 4/5. Service was okay. Once we get back to dine in I think things will improve. The fragmented order and pay before you are served is a bit odd. We got our drinks after the food had already arrived, and had to ask for our apps after our mains had already come out.

Updated They were serving 3 tables only (a total of 6 costumers), when they served us half cooked chicken. We returned it, asking to broil it a little. Cause the skin was completely white, they brought it back in 1 minute, still was raw from the inside AND OUT, it was like the cook don't like criticism I can eat rare stake, but not rare chicken, no body does. And no mashed potatoes as a side dish any more. It will take me a while before going back there Attached our twice cooked pale chicken. Old review: Go there if you like organic, tasty, juicy, tender chicken Yummmm

The chicken is good an tasty, however I found their sauces way too salty, plus the service wasn’t great. The waiters never brought us anything, we had to grab anything ourselves and they never checked on us to see if we needed water or cutlery etc.

If you are considering this for an Iftaar dinner this Ramadan, DON’T!! This is very frustrating! Went their a week back, and they messed up our entire order! The manager admitted the mistake & gave us a whole free meal deal for our next visit. But Guess what?! On the next visit today, They messed up our order once again!!! Not only that, we had to wait 1 hour & 15 Mins to get our “very cold” meal served to us. Cherry on the top was the embarrassment we had to face in front of our guests whom we had invited to iftar (break the Ramadan fast) with us. The meal arrived 1 hour post iftaar time !! The entire staff seemed more interested to serve the Uber eats & delivery guys than to first serve already sitting customers!! As much as I love nandos, they are losing their mark every day with poor service standards !! Over all 2/10 this time !!

I have very high expectations from Nando's but this one we tried on our night of arrival in the city of Ottawa - has been the worst ever! Service was very pathetic, food came late and cold! The portions were sooo small - double skewers were not even one skewer!🤷🏽‍♀️ the veggies were not great either and the peri peri sauces were not great too! A sure thumbs down for this place- may be next time.

Hey Zomato users!<br/><br/>Positive: Great location, good ambience, fantastic service.Known for it's Peri-peri chicken.<br/><br/>Negative: Sometimes, the chicken is overcooked and is hard as a rock! That's a pity.<br/><br/>Recommended : ONLY peri-peri chicken. Fantastic taste and flavour.<br/><br/>Overall: A good meal!<br/><br/>My Credibility: I have eaten food from a wide spectrum ranging from Michelin starred restaurants to street food eateries.<br/><br/>Cheers guys!

Really impressed with the decor and atmosphere of the place. I like the concept of buying your meal at the front cash and then sitting while waiting for the meal. However, I was shocked at how small the portion was. The chicken sauce wasn't bad, but clearly it was processed bottled stuff that anyone could buy. The piece of chicken was small and over cooked. I could count the amount of full bites I had. They didn't even deliver on the fries. There were so few that you could see so much of the plate through the side dish. Not worth your money considering how many other options there are in the surrounding area.

Awesome place to grab a somewhat healthy lunch!<br/><br/>Overall:<br/>The location is super convenient as I work downtown. At first the ordering process is different get seated, order and pay at the front and wait at your table. I come to appreciate it as you don't have to wait for the bills to arrive.<br/><br/>Value: <br/>It can be fairly pricey for lunch, as the portions aren't too big. For a decent sized lunch I usually get a double leg, a side, and a drink. The drinks are unlimited refills with their self serve multi-favor coke machine! <br/><br/>Service:<br/>The service is excellent! the people are really nice and service is pretty spot on. The manager there is really nice as well. They helped organizing and catering a work event.<br/><br/>Food: <br/>The food is really good! although my Portuguese friends don't believe it is authentic at all, I think it tastes great. The chicken is never dry, and the fries are amazing. I just wish portions are a bit bigger.<br/>I really love the portuguese egg tarts they are so good. Oh and for sangria lovers they have it on tap lol.

We asked for the "Familia" manu, as we usually do in others Nando's restaurants (Merivale & Orleans) The Chicken wasn't bad although we have had better experiences in the other places. We ask for white Portuguese bread and we got garlic bread. The "Nando's size side dishes" of green salad and yellow rice were a rip off, it supposed to be the large size as read in the Menu, I don't wanna see how much they will serve for the small size portion. We got an explanation saying that if we pay $5 on top we could get more rice.... we felt fooled and deceived. The new space looks nice and decoration is great, but we barely could breath inside due to the smoke coming out from the kitchen. Definitely a bad experience, no more Nando's Downtown for us.

I've been here twice - first I ordered the sandwich, it wasn't anything special, literally a piece of chicken slammed onto a bun, I was starving so had no problem eating it as the taste was ok. I went again today and ordered a 1/4 chicken breast/wing, rice and coleslaw. It was yet again nothing special and completely over priced! :( $16 for that. Was a healthier choice, but there's tastier and healthier choices Downtown/Centretown.

Checked out this location as it just recently opened. Been to all locations in Ottawa and usually go to the one in Nepean. Here is the review for this location<br/><br/>Layout:<br/>Located right in downtown on a busy street. Minimal seating(had to wait a few for a seat as it was busy). Does have a patio. Modern decor, all utensils and sauces located on one end of the restaurant. There are 3 washroom which were modertly clean.<br/><br/>Staff: Nice & Attentive<br/><br/>Food;<br/>Sandwich with Fries: the buns was exceptionally hard which was still fine. I opened my sandwich and there was 1 small tomato and lots of lettuce, the chicken was also smaller portion. They also charge $1 for mayo (spicy mayo) as they don't have the regular. I had to spread that onto my bun with lots of sauce to get it down as it was hard to bite through the bun (and since the chicken and tomato was small, all I ate for a few bites was just bun with lettuce). Kind of dissapointed as I really like Nandos.<br/><br/>I got my fries and they werent even full to the top of the bowl. I thought maybe that how it is untill my 2 friends got theirs and there was a mountain of fries. Lack of consistency may be over looked but not when it occurs on the same table.<br/><br/>Half Chicken: it was dry and lacked flavor even thought I got lemon and herb and Nandos does flavor well.<br/><br/>Sliders: Tasty<br/><br/>This location does not have the tamer sauce nor does it have the peri drizzle ( they charge 1.25$ for it) on the shelf.<br/><br/>Overall, kind if dissapointed. I was thrilled to try this location but I'll stick to the Nepean one. The portions were just too small for my liking.

That was fun. I'm new to the concept of this somewhat self-serve eatery. <br/><br/>The food was great (I had the chicken with two sides). Although the chicken was really, really good; the garlic smashed potatoes were fantastic. <br/><br/>Really friendly and helpful staff. Overall a great and quick meal.

We had ordered the share platter with piri piri vegetables and Salad. I didnt like the portion sizes we got. I felt we got cheated in a way. I thought the vegetables portion was half of them only onions. It was way too much for it to be 6.50 for a side of veggies. No offense. Onions at inexpensive to the other veggies. I thought the chicken was great, crispy and sauces choices were good. I am unsure if I would go back. I would have order fries or something eelse