Sluurpy > Restaurants in Ottawa > The Works Craft Burgers & Beer

Review The Works Craft Burgers & Beer - Ottawa

Alex L
Used to love this place but had a bad experience last weekend. Most of the burgers we received, after waiting for more than an hour, were severely undercooked. The kitchen staff were adamant that the burgers were cooked correctly and up to their standards. Will not be returning if this is the "new" standards.
Aqua Buddah
(EDIT: It's interesting how the owner picks and chooses which reviews to acknowledge and which to ignore. It appears that they've decided to ignore my complaint, even with photos. Acting like this didn't happen won't fix the problem) Went here for lunch today after some Christmas shopping on Richmond Rd. After being sat and ordering our drinks 2 waters were brought to our table. After taking a small sip the person I was with noticed not only was the glass dirty, but it was full of food debris! Gross. Told the manager that we wanted to leave and they said, no problem it was probably the dishwasher who missed it. However, im surprised there was no accountability, and how a server could not look at the item being dropped off at the table and equally fill up a water glass and be clueless. See pictures to be shocked.
Puppy Chonkers
Im unsure what to give this restaurant as far as stars are concerned. They used to have the best burgers for a great price. The burgers are still good, but prices are very high now. And wait times have always been long. The St-Laurent location has a bit better waiting times and has parking so I'd go there, but if you love burgers and you're in the area, I'd still give this place a try. They have a great tower of onion rings, great burgers and milkshakes. Service, while being slow, is very friendly. Id give this place a 70% rating.
Christian Liu
I really like this place for lunch. Good portion for the price and they do drink refills which were great. I came at a time with a new chef so the food took longer than usual. If I weren't in a rush for my meetings, I would have enjoyed my time here more. Nonetheless, food quality is pretty good and staff has been nice!
Pedro Goncalves
Top notch! The server were amazing. Super nice and friendly. The food was finger licking delicious. Very good amount of choices on the menu. The onion rings were fried to perfection and I apologize for the photo with the non existing burger. Lol It looked amazing and when I took a bite, I only realized that I didn't take a photo when I was done. Haha Great to hang out with friends. First date, great to impress. All COVID precautions were being taken.
Hum panch Hum panch
Nice place. Drink came out after 30 min of ordering. Server didn't know that which drink are available. He came back and forth 3 time to let me that beer is not available. Business is not clear. We are vegetarian so When we order burgers 🍔, strong beef smell was in our burgers. I show in kitchen during walking by to washroom that they don't use separate girll for vegan or vegetarian person. What a point of having it 🙄🙄. Train your service staff property.
Ken Hillis
Waiter was excellent and super friendly. Place was empty but food took a while. Ordered chicken burger. Very dry with pale tomatoes and limp piece of lettuce. Friend I was with enjoyed his burger. Very pricey for what you get
Brother Ollie
Excellent Features and a most tasty selection of beers! Thanks for the great meal! Tried a new burger, the Love Goat, excellent lunch.
Alfredo Apple pie Arancini Baba Ghanoush Baby Back Ribs Bagels Baguette Bangers And Mash Bass Beef Beef Bourguignon Beef Cheeks Bento (Lunch Box) Bibimbap BLT Bolognese Bouillabaisse Bread Pudding Breakfast Burrito Breakfast Sandwich buckwheat crepes Burger Burrito Burrito Bowl Calamares Calamari California Roll Cannelloni Cannoli Carbonara Carrot Cake Cashew Chicken Cassoulet Catfish Ceviche Cheese burger Cheeseburger Cheesecake Cheesecakes Chicken And Waffles Chicken Kiev Chicken Parmesan Chicken Sandwich Chicken Wings Chili Chocolate mousse Chow Mein Chowder Clam Chowder Clams Club Sandwich Cobb Salad Cod Confit Coq au Vin Couscous Crab Crab Cake Crab Legs Crawfish Creme Brulee Crepes Croque Madame Croque Monsieur Croquettes Crostini Cucumber Salad Cupcakes Curry Dim Sum Donuts Duck Duck Confit Dumplings Eclairs Eggplant Eggs Benedict Escargot Fajitas Falafel Filet Mignon Fish Fish & Chips Fish Soup Fish Taco Flammekueche Focaccia Foie gras Fondue French Fries French onion soup French Toast Fried pickles Frozen Yogurt Gelato Goat cheese salad Green Curry Grilled cheese Gyros Haddock Halibut Halloumi Hamburgers Hanger steak Hot Dog Hot Pot Hummus Ice Cream Jambalaya Juice & Smoothies Kabobs Kale Salad Key lime pie Korean Fried Chicken Lamb chops Lasagne Lemon tart Lettuce Wraps Liver & Bacon Lobster Lobster Roll Mac and cheese Macarons Macaroons Mandarin Duck Meatballs Meatloaf Meringue Minestrone Moussaka Mussels Nachos Noodle Octopus Omelette Oyster Pad Thai Paella Pancakes Paninis Pasta Patatas Bravas Peking Duck Perogies Pho Polenta Pollock Porchetta Pork Cheeks Pork Loin Pork Tenderloin Poutine Prawns Pretzel Profiteroles Prosciutto Pulled Pork Sandwich Quail Quiche Ramen Red Curry Reuben sandwich Rib Steak Ribs Rice pudding Risotto Roast Beef Roast Chicken Salad Salmon Saltimbocca Sandwiches Scallops Schnitzel Seafood Platters Shawarma Shellfish Shrimp Shrimp and Grits Shrimp Salad Sirloin Steak Souvlaki Steak Steak Frites Steak Sandwich Steak Tartare Surf And Turf Swordfish Tacos Tagliatelle Tandoori Chicken Tapas Tataki Tater tots Tempura Tikka Masala Tilapia Tiramisu Toasts Tonkatsu Torte Tortellini Tortelloni Tortillas Tuna Tuna Melt Udon & Soba (Wheat & Buckwheat Noodle) Unagi & Dojo (Eel & Soil) Veggie Burger Waffles Waffles & Crepes Wings Yellow Curry
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