Review Garrisons Grill - Niagara Falls

Dayna KURONEN

Ordered a large chicken souvlaki sub and that's exactly what i got! Absolutely delicious. The only thing that was a miss was the bun was soggy and not toasted enough. Loaded with chicken which i was pleasantly surprised about. Most places give a sad pathetic amount. I feel $16 was well worth it.

Renniebop07 Briar

Amazing food first time trying a sub its was the best I have had for a long time. Fresh cut fries too. A turkey club sub and chicken souvlaki wrap with a drink under 30 bucks. The staff was really nice too :)

Lenny Burch

I have been visiting Garrison Subs for over 3 decades. They've gone through many changes over the years, but have always provided a great tasting product at a great price. The large portions will leave you full and satisfied! Their signature Chicken Club sub is loaded with toppings, and truly one of a kind. I highly recommend Garrison Subs Niagara Falls!

Nikkie Kadwell

I’ve been a customer for many years. My husband since he was a kid. I don’t get take out frequently, so I haven’t had Garrisons in a while so decided to place an order today. Though the food was decent, my husband was very displeased with the customer service he received when he went to pick up our food by a lady at the counter. She obviously misheard the name for the order, but it wasn’t far off… the first letter was wrong. So when he told them the name they said there is no order by that name. He told them what we ordered and had to argue to get our food. Apparently they couldn’t put two and two together that the first letter of one of their orders was wrong and replace it with our name and it was OUR order. Kinda sad when a business switches owners/ all the old employee’s leaves and than it goes downhill. Garrisons used to be one of my favourites. I’ll probably rethink next time I order and just stick with D’vincis and we won’t mind the extra drive across town to have friendly staff : )

Jamie St. Amand

Always satisfied with the food.. always disappointed with the attitude of staff. So many times I have felt like they’re rushed and frustrated while working. Today, the woman behind the counter was rude to the customer in front of me who was an older woman. The worker rolled her eyes because the lady couldn’t figure out the debit machine. Instead of politely helping her, she gave the older lady some passive aggressive response’ “well it’s obviously not going to process because you haven’t even tapped your card”. It would have been far nicer to just walk the woman through the steps politely. I understand that it’s probably hectic and, of course, working with the public can be frustrating…. But if you can’t put a smile on and be polite, you’re in the wrong industry. Some of the ladies at Garrisons need a lesson in customer service ASAP.

sherri demille

We've been driving from Grimsby to Garrisons grill for over 20 years. Since the new ownership, the quality and taste of the food has really gone downhill. We always got the chicken soulvaki made with big chunks of chicken breast, now they're made with thighs. I ordered a greek salad and the lettuce was all old and brown. They used to have the most amazing tasting feta cheese and now its just tasteless

Matthew

Asked for certain ingredients to be left off due to allergies. Picked up the order, and there was nothing changed. Called, spoke with the “manager” and had to repeat what the order was supposed to be six times. They remade it, and when picked up again, it was missing things. Terrible service, not apologetic for the hassle/inconvenience. Will not be back.

Alfonso Sanchez

Lady was rude , food was a disappointment 20 dlls for a deluxe sandwich and had no flavour what’s so ever bread was dry they ask what sauce I wanted I choose 3 they added none… never again I wouldn’t recommend it