Review Dairy Queen Grill & Chill - Napanee

Decent DQ. We've always managed to get through the drive thru with little to no wait time, and the burgers are hot and juicy. Yum!

Little pricey but the serving of soft serve ice cream makes it worth it. Ice cream was a good serving for a regular cone.

Can you really say anything bad about Dairy Queen other than the calories are too high. They always have a great variety of ice cream and hot foods. Stop at this location is very friendly and very courteous and are very helpful. The drive-thru window is very easy to hear things in order things from. The next time you're in Napanee or at the end of town I would definitely recommend this location as it is one of the best Dairy Queen's I have been in.

Chicken strip baskets were tough and definitely not fresh. We usually think they are among the best around however today they were just bad, the fries were not quite cooked enough leaving them soft instead of crisp. Ice cream was right but they didn't flip over the 1 blizzard that was ordered. All in all a very poor showing this time around, hopefully better next time.

Very friendly staff and always great food. Restaurant was clean and easy to navigate. Washrooms were in acceptable conditions. Plenty of parking offered at this location. Food was tasty and presentable. Thanks for a pleasant experience, looking forward to doing here again.

Amazing staff however our order has been wrong a few times.

Friendly staff, delicious food, and amazing custom ordering for cakes!

Last night (September 26th 2021)was the worst night of my life with a fast food restaurant. At 8:46pm i got to dairy queen, I tried to go inside but it was locked so I went in the drive thru (there was 1 car ahead of me, no one behind me then) and I ordered a poutine with bacon,cheeseburger ,2 drinks,and 2 Buffalo chicken snack wraps. They were saying "ok" to every food I ordered. When I got to the window I waited for a few minutes then finally got my drinks, then a few minutes later she came back and told to wait at the red doors . Then 10 minutes go by, she comes out the red doors told and said "I'm sorry your order was a little confusing, what was it again", so I told her my order again and asked for the Receipt then she went back inside. 5 minutes later she comes out with my poutine and cheeseburger and she said "we r working on your wraps" then goes back inside. Another 10 minutes go by she comes outside again and said "we r having Difficulties with your wraps would u like to wait longer or have a refund" I said "refund please" so she goes back inside , then comes out with food for a car parked behind me then goes back inside , waited for a few more minutes then so finally comes back out with My refund. Get home, cold poutine and the fries were very very soggy, couldn't eat and a cold burger and no receipt. I was at dairy queen from 8-46pm-9:18pm. I am not happy!!! #dairyqueen #disappointed #neednewmanagment #worstexpierence