Thomas COWLEY
Our food was hot and well prepared. They don't skimp on lettuce, tomato, onion or sauce. Very flavorful Whoppers. Wait time was short and staff polite and friendly. The exterior needs attention and work. The drive through roadway looks like something out of a war zone. The walls need pressure washing and painting. Lots of deferred maintenance does not make a good impression at all. The speaker in the drive through is the worst I've ever heard. You can't understand a word that staff are saying as you order. It needs to be replaced! A very inexpensive way to drastically improve customer satisfaction.
Navjot Gill
Me and my husband went to this Burger King few mints ago(I.e. October 20,2021 at 8.41pm)
We order a spicy chicken burger with extra sauce , extra onions and no lettuce, a veggie burger and vanilla shake.
First of all, no time was given to us for deciding although my husband said it three times WE NEED A MINUTE
Then staff behaves so rudely
Lastly what we got was no lettuce but also no onions in chicken sandwich(pic included)
WE CONFIRMED ORDER TWICE AT SECOND WINDOW
Tatjanna J
We Ordered chicken fries and fish burger with nuggets. Chicken fingers and nuggets were awesome . The fish burger was horrible.
It was slimy and soggy and had the most horrid smell.
Jaspreet Jaidka
Restaurant staff unhelpful, never assist upon arrival. Always rude to skip drivers. Ignore as they are working for them. Especially girl working at front counter. Need some professional training for better customer service. Would rate even low if i could.
Alexa Charmley
Tried ordering through multiple order apps and they declined every attempt then shut down the restaurant. I tried calling to ask if they'd open up for orders but the Indians declined my call repeatedly. Just wanted an easy lazy Sunday meal but as long as Indians run the show, it's bound for failure. They don't know how to run a business and they let it fall to the ground for laziness and reasons to sit around on their phones while continuing to ignore their job day after day. Unfortunate, once they sell out to easy "labor", it's downhill from there. Used to be good when I was a kid and before cheapskates took over the entire company
Adina Monson
Refused coupons, never have I have a fast food chain fight so hard to not want customers. This is not the first time I have run into issues at this restaurant. Every other fast food chain I have been to in Nanaimo has allowed more than one coupon - SO since they do no want my service I will not be returning as a customer and will be telling my friends & family to avoid Burger King as well. Not worth the hassle.
W.D.T
The food has not been good from this location for awhile now. It's not made with any care. Just thrown together and almost always wrong. The wait was unacceptable, 25 min when only 1 person was in front of me. They seem to ignore the customers for the drive threw. The restaurant is dingy and dirty. It is still all set up for Covid, No eating in restaurant, no using any facility. You get hearded down the carrel to the tills then out the door. Won't be back.
Sarah Jane
King Deal is my go to.
Great milkshakes.
The ladies working there are SO nice!
They remember my dogs name and often give her treats.
Wait times can sometimes be a bit long but isent that at all fast food joints?
Preston Schedel
Service was so slow! And half my food didn't come!
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