Sluurpy > Restaurants in Nanaimo > Tim Hortons

Review Tim Hortons - Nanaimo

Griffin Mallicoat
Usually really good service, but the past few times we've gotten lids like this. Likely employees just in a rush but definitely should be checking your lids before they're on the cup and out the window.
A P
Careful this Tim’s automatically tops up your purchase total for donating to camps. I’m fine to donate but only if I’m asked. $0.72 Poor management in the past, 2010; they’re comfortable with staff getting ripped in the parking lot but I’m not sure about now, so over all not a good experience at this location
Sara Garnier
Every time I visit this Tim Hortons and order anything other than a Tea, they are so concerned with their window times that they make me park at the back of the building. Even if there is no line behind me. I asked why I needed to drive away before I could even get my drink, and he said I could not stay at the window for longer than 30second or his manager would kill him. Very poor management if you ask me. There is no need to be in such a rush. Shorter SLAs are supposed to improve customer experience. Not make them feel devalued. I don’t think they get the point.
Kooper2080
Pretty done with tims honestly. They charged us for double cream cheese on a bagel and there was barely anything on it. Bagel BELT had wilted lettuce on it two weeks ago my pregnant wife had cold egg on her sandwich and when she asked for it to be reheated or replaced they just walked away from her and ignored her. This is not a good family friendly cozy place anymore.
Anthony Hudson
Usually it's fast (Usually) ... alot of other times I come in and have to wait 15 mins just to be served. I just hear the staff yelling " front, front, front" and still Noone can do the easy till job at the front. I know of some reliable people that would make the staff there look mediocre. Anyways rant over. - A former once everyday customer.
Ejaz
Awesome/prompt (drive thru) service and delicious sandwiches. We ordered the roast beef and turkey, bread tasted fresh and the quality of the ingredients were on par.
Belinda Cassidy
I went in today to purchase a coffee before I placed my order I kindly asked the staff if they could buzz me in to the washroom. The staff ignored me so I thought maybe they didn’t hear me so I asked again for them to buzz me in. The worker yelled at me I will buzz you in when I get around to it! I just left and do not plan on going back to this location. Was really surprised I was treated this way because I am a regular customer at this location.
Alex P
Not sure what's up with this particular timmies... loaded wrap was half the size it is everywhere else, roasted beef sandwich was flat with 3 thin sliced of meat (not to mention dry), potato wedges were so soggy.
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