Review Papa Johns Pizza - Moncton

As always this is the best pizza I have had! Always happy with the quality. This time I tried their new Papadia which did not disappoint. Parmesan baked into their already excellent crust with a nice dipping sauce. I had the Italian which included hot peppers (always a fave for me) which were not overpowering to the taste of all the other ingredients. Only 4 stars because the service was below average. Difficult to understand the server and my change was thrown onto the counter instead of handed to me politely. Still recommend highly!

This place isn't bad, they had some good pizzas, it's worth the visit

First time here, the pizza are fresh and tasty, excellent food and service.

Until we find something better, this is where we get our Friday family pizza every other Friday!

I've tried most of the franchise pizza places in Moncton, and Papa John's at 639 Mountain Rd is the most tasty (other Papa John locations may be just as delish). Tomato sauce is just right for flavor. Previous week I dipped with included garlic sauce, and paid for it later with heartburn. Second pizza on Sunday I reluctantly passed on the extra garlic-- not as delightful, but for me just the pizza is fine without it.

The food's rather good. That's not what I'm complaining about here. This location, rather, has a serious bout of incompetency. On two separate occasions, I order Chicken Poppers, which by default do not have sauce drizzled on them. I ordered them as default, as in no sauce on top. On these two occasions, the horrid buffalo sauce was on top. I'm empathetic to the struggles of minimum wage employees, and I understand that they can have hundreds of orders in one day. However, this is not as if they forgot one thing in a complex order; they added one thing on the order that was not ordered. It would require less effort to do my order correctly than to screw it up by putting the sauce on. If this occurred once, I wouldn't care. But this occurring twice, in the period of one month, is inexcusable and shows a serious problem with their staff. They clearly didn't pay any attention to the order; if they did, they wouldn't have added more than what I actually ordered. This is not a lack of effort, this is incompetency. Worst of all, when I called them back, they wouldn't give a refund. You may say "it's just sauce, what's the fuss", but the sauce tasted like fire ants in my mouth. Don't order food from this restaurant.

The slice was not very warm but the bread was great

Love the pizza. The customer service was 5 stars as well. We didn't have an issue but witnessed another customer that had a problem with their order and they were treated like GOLD. That customer left happy!! In the same breath the manager on duty turned to his team and thanked them for helping him fix the issue so fast. (Ya know I stead of chewing them out)

Ordered the bacon chicken ranch pizza for pick up. Ready on time and the service was good. Girls working were very friendly and I asked for 3 ranch dips and they threw in 2 extra of different flavours. The pizza had lots of toppings and cheese. Nothing was skimped. Very delicious.