Review Mary Brown's - Mississauga

*** Review Re-Dux Jan 2022*** Alright, I am back at this mall to pick up some gelato from Nani's Gelato. And I thought to myself...Hey let me give MB's another shot. I am delighted to see that they have re-vamped their menu. They now have more variety on their side dishes. This option is key because Popeye's has an option for a platter which includes 2 sides for just a few bucks more. The chicken and food has always been good here. The portions are now proportionate to the price paid which brings it up to par with their number one competitor. A job well done Mary Brown's..well done. ______________________________________________________________________ I decided to drop in and try the chicken tenders. It has been a while since I visited a MB’s chicken. I do hate to nit pick about the portion size because I think that service and taste are more important. So I am not trying to be harsh. But rather, I am focusing strictly on value here because there are so many independent food establishments that all require our combined support during the pandemic. I ordered the 5 pieces chicken tenders combo with fries. When I picked up the bag, it felt really light in my opinion. But no worries. I return home and I open the box and I am thinking where is the rest of my food??? The combo is $12.99 with a drink and it comes out to just under $15.00. I feel like this is not a proper value at all at this price point. The service is good and it tastes quite good but not to the point where it is memorable or above the competition. But for this price range, Popeyes wins hands down for value because the taste and quality are quite similar. You can all judge for yourselves ... This gets an Fail grade for me. Which saddens me because I do try to support all Canadian businesses. Maybe I will get the chicken pieces ... I really don’t know ... but maybe their value and portions rest on their chicken pieces dinners and not the chicken tenders...🤔

Placed the order through their Mobile app and was ready within 15 minutes. Went to the store told my name and they brought my order.Food was fresh. The Big mary is a real mouthwatering sandwich. Definitely recommend their taters.

Very good experience dining with Mary brown chicken located in Erin mills parkway. It just located in the intersection of Britannia road and Erin Mills parkway. Spacious parking around and outside of restaurant also dining is served.

Normally I have nothing but high praises for Mary Brown's. The chicken is always well cooked, and the taters are always amazing. Except for yesterday. Wasn't feeling well and I decided to pop in and pick up some dinner. Great service, friendly staff and all. Customer service has never been an issue. The store was empty so I placed my order and waited. Got home and was sooooo disappointed. The taters were not well cooked at all, in fact they were soft and undercooked. The chicken was the same. Everything is so expensive right now and having a meal out is a treat for us. I spent over 60 dollars on our meal and everyone was just so turned off the rest is sitting in the fridge. Even my son complained that the taters weren't the same and my son never complains about these. He didn't even finish his plate. I was not in the mood to drive all the way back there, so there it is. Not sure what happened but it was a lot of money spent for a flop at dinner. The leftovers will hit the green bin as no one will finish it. Usually the leftovers are great the day after. Not yesterday. Very very disappointed 😞

Purchased on National fried chicken day. The chicken was good but this location failed at keeping up with orders. I understand it was busier than expected but I was lied to several times on when my order will be ready. I waited 2 hours because from the moment I walked in, I was told 15 minutes. Then another 15, then another 10 and before I knew it, 2 hours passed!! Why not be honest from the start and I would have cancelled my order?? They should be making orders based on time received. My kids were asleep when I got home so it went into the fridge and it doesn’t taste the same. The owner was present and kept saying he doesn’t do business like this yet kept allowing people to make new orders. No compensation like a salad at least. I saw people coming in, the clerk told them 15mins but girls in the back were saying 45-1 hour. Why keep lying?

I want to highlight my experience I had with this location recently. On July 3rd I visited and was greeted warmly by your staff member Aman who I wouldn't forget her name due to the patience and kindness and overall spectacular customer service she showed me while I was figuring out what to order. She made it feel like she took her position with pride and wanted to make the customer leave with a big smile which is exactly what happened with me. Most other places just want to rush you on ordering and making it such a cold impersonal experience but can't say I experienced that here with my visit and credit goes to Aman and the rest of your staff who made me feel good about choosing the right place to eat. I ordered the Big Mary combo and it was absolutely delicious and was fresh as fresh can get and the presentation was top notch so kudos to the workers in the back for making their food with care and patience and not just thrown around in the box. I will be definitely coming to this location again and will recommend to all my peers. Keep up the great job guys!

Tried Mary Browns for the first time recently and was pleasantly surprised. I ordered a chicken sandwich combo and a lunch special combo (2 pc chicken, side, apple pie, and drink). The taters (sort of like small potato wedges) and the apple pie were definitely the best part of the meal. The serving size for the taters was also quite generous.

The food taste good but the portion size and price is not worth it. The size of the chicken burger is small and barely has any mayo and lettuce in it. I got a big Mary sandwich and it was not filling. Overpriced for something small.