I go here for a poutine every time I visit the mall and the ladies that work here are so kind and have perfect customer service adequate!
Today was an extremely busy day and my poutine was finished after my card processed! Very impressed with the fast paced service! I wish I got the name of the lady who made it!
I like New York Fries and I only like their Masonville location since it is cleaner mall. I prefer to eat here when I am at the food court at Masonville Mall besides other restaurants just across the streets. I like their unique flavours such as their The Works and Butter Chicken. They serve fountain drinks and hot dog combos hence makes it a lot cheaper. I have gone to New York Fries for years to this day. Their fries are a lot more crispier compare to other places in the Masonville area that is not. Hot dogs are made a lot fresher and meets its standard as this is a place for it that for those who wants to craved for hot dogs. I prefer their poutine and eating here when it is time to eat at the food court inside Masonville Mall. Will visit again.
We had the best experience at New York fries. The staff was so nice and our server Madison was awesome:)
Amazing service, amazing poutine. Can’t recommend highly enough.
Things have changed from too dry and crispy of fries to a delight crunch yet just cooked right fries and bless you guys for always in a perky mood at least when we've gone.
Thank you and keep smiling 😃
We dined last weekend at this place; Staff is really nice and friendly; it just took a few mins to get order, fast service, and food was great too. The toppings/ vegetables were fresh and the fries were awesome; they did not have any hot sauce or spicy mayonnaise or did not offer any of that.
Staff yesterday super knowledgeable about celiac disease and cross contamination. This says to me that there has been some serious training on the part of the owners and I really appreciate that! The two young employees were also very upbeat and friendly. I highly recommend this location! Keep up the good work!
The girl made a small mistake on my order when it was made and put tomatoes on my fries when I asked for no tomatoes, not a huge deal, but I brought them back because I can't eat tomatoes hoping they could correct my order.
The girl working who had made the mistake was extremely nice and professional, I felt bad being that person to come back because of tomatoes but she didn't make me feel bad or annoying about it like most people in food service do when this happens.
I wish I had gotten her name, because not alot of people in food service handle things so nicely and she really deserves a shout out for it!
quality of the fries can be hit or miss - they can be over/under cooked or i have had some fries be cold before too. but when they are good they are really good so I still like to roll the dice every once and awhile.
Had an amazing experience with this young man who was in training. His crew helped him out even found away fir me to save a few bucks by making a combo. Just all around good people.
great tasting fries. staff was helpful and told us they were cooked with healthy oil-not corn or vegetable or lard. convenient in the food court
The fries here are amazing, especially the poutine. Such a delicious classic still living around.
Great service, fast frendly
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