Review Tony Roma's - Lethbridge

We had a staff event here today and we couldn't be happier. The team at Tony Romas is incredible. From the amazing patio environment to the excellent service this place does not disappoint. Thanks for the amazing time and even better service. You guys Rock!!

Rose JAMBAYALA was amazing!! Lots of meat and not too spicy for the weal mouths. Half eaten photo but lll clean it up👍 Well done😎

We thought this would be a great place to go for our parents anniversary supper as we’ve always thought it was exceptional, until last night. We had a reservation but when we got there, they we confused as to where to seat us. First, they didn’t think they had room, then they inquired if we all wanted to sit together (there were 8 of us) to which they said they would have to seat us at the high tables in the lounge then, after which another hostess came and said they had a table in the dinning area. I always thought a reservation meant they would have a table waiting…. After finally being seated, we sat for 20 minutes before we finally flagged someone walking by asking where our waitress was as no one had even greeted us or taken a drink order. Finally someone there. They take our drink order and food order and then we wait until our appetizers arrive and still no drinks. Another 10 minutes and our drinks finally come. Then our meals slowly trickle out, one by one. Worst experience in a long time. We made the mistake of ordering desserts - they took another 20-30 minutes to come out to the table. As we were finally leaving the restaurant a family that had been sitting, waiting to be seated for about 10-20 minutes where told they couldn’t serve them. It was only 8pm and the restaurant is open until 10. They weren’t given a reason (we were standing right there) and they would have been okay hearing it except for the long wait before being told no. Just horrible customer service all the way around.

If ya dont know it they have breakfast and its soooo good! I should of taken a picture when i just got my plate but is was good i couldnt resist ! Plus for the month of October 2021 its 50% of breakfast! Cant beat that deal and its scrumptious!

The food was really good. I was not too crazy about the service. Took forever to get drinks, then 15 mins to get our order in. Didn't see our waitress after that until we were almost half done our meals. If the service improved, it would be a 5

Very disappointed in the service, we have been coming here for a long time. but just suddenly we’ve been getting bad service thought it changed. Messed up on my dads order and the ribs were under cooked very hard to separate and tough. so they made us wait over hr for our food, and took forever just to bring my sisters drink out. And also the waitress was very rude! So we just left the restaurant how disgusting!! Tony Roma I hope you get better employees that are willing to take there job seriously!

The food was always great until I ordered some items that I know are very good (when I ate in before the pandemic ) I was very disappointed with the Caesar Salad,it looked and tasted like a packaged Caesar salad from Walmart. I have had Caesar salads from Tony Romas before and they never looked or tasted that bad. The kickin Shrimp appetizer had a long dark hair in it ,definitely spoiled my appetite. I wish I could have enjoyed my meal,but not that time. I really hope the food quality will improve .

Took 20 minutes for the hostess to notice us. Then took over 20 min for someone to come ask our drink order. My daughters ribs came out ice cold. There was three tables in the place at the time. They were not slammed. We will never be back.

Seems not as good as previous time I was there (1 1/2 years) in my case the romaine lettuce with chicken...no taste able dressing and chicken was unseasoned

Awful service, slow, server didn't check on our food, had to ask for refills of drinks etc and to have our plates removed from the table. Food is barely average at best, unless you order pork ribs. Will not be returning ever again.

Best steak and rib place in Lethbridge!! Great service..fabulous food!!!

Was very disappointed with the way in which our server informed are party of 10 guests that a gratuity of 15% was already added to the bill. I felt that verbally announcing this displayed very poor customer service. I also feel that the percentage of gratuity should and must be determined by the customer based upon the service received!! To take this decision away from the customer be it 10, 15, or 20% has resulted in my choice to not return to Tony Roma's

Good service good food had a good time

Food was "ok" but way overpriced. Onion loaf wasn't near as good as it sounds. Not even close to sufficient amount of dip. Portion sizes are dismal.

Great and fast service! Loved their food and always very friendly �

It was and is always great food '! Love the St. Louis style ribs !!

Service is very questionable not very friendly , food takes a little too long and times

Un sitio muy agradable y muy buena atención