Sluurpy > Restaurants in Langley Township > Denny's

Review Denny's - Langley Township

Duncan Harker
Ordered for the entire crew today, absolutely terrible. I ordered a country fried steak with a side of sausage links. Got an overdone t-bone and no sausages. No cutlery was included so we had to use our hands to eat. I would not recommend this Dennys.
Sheryl Zulueta
Came in late Saturday evening for some 'snacks.' Safety protocols in place and service was very friendly. Waiter was attentive and came round every so often. Food is good and came out fairly quick. This is def one of the better Dennys in the area.
Jaspreet Grewal
What a great restaurant! I was visiting with my family in Langley and came to Dennys for breakfast. Good sized portions, excellent service, friendly staff, big dining area, and easy to find parking in addition to easy access and exit onto the bypass in Langley. Loved this place !! 💛🤎
Ron Escaravage
From walking in the door, I was greeted friendly, checked for vaccination. Rupi provided excellent service. Food was just as ordered. Manager came and asked how everything was. Made sure my coffee was refilled. I was very satisfied with the overall experience. Even though it was a very busy Sunday morning, breakfast was served quickly & I didn’t feel rushed to leave. Tables were cleaned & sanitized as soon as needed. No complaints. Thanks to all the staff I will be back.
Tara Godwin
When we’ve stayed in this area we have breakfast at this Dennys. Of course you must anticipate wait times at peak hours, and this is fast food so there’s n Michelin stars but the food is good and this is hands down the best customer service I’ve received at a fast food restaurant. The management leads by example and every server we’ve had has been pleasant, courteous and professional. We’ve received excellent service from Alexis and Yoomie. There were others as well. Sorry I didn’t remember your names, but you were appreciated.
Jake Boyd
Dennys is an easy choice for decent food at a decent price. Good coffee too. Typically go for the Crazy Spicy skillet, but they have a good selection of burgers and breakfast offerings too. Usually a similar experience across locations.
Jaime Giraldo
Also in Canada is still one of the most best experiences for North American restaurants. Thanks
Mlko Wong
The food was very tasty, and my server was friendly and quick. The prices were as good as the quality of their options. Lot's of parking for all.
Mankirat Singh Ghuman
Food was very tasty and younger manager was very polite and best customer service ever seen. I feel like home there.
Henry
Came here with a few friends and the service and food was good. It's been a tradition for my group to get dennys whenever we go somewhere together, the ambience, food and being together brings back memories from our younger days, and we thank dennys for staying consistently decent.
The Vegetarian Soul
Came here for breakfast. Service was excellent. I had the poached eggs with hollandaise sauce and pico de gallo on top. It tasted decent. It came with a side of crispy red potato cubes which were excellent! Our strawberry and cream pancakes were really good too. Overall a great diner for good food.
Kit Yee Y.
We came here for lunch. There were parking stalls right in front of the restaurant. We got a table once we arrived. The customer service was great. The interior design of the restaurant was about the same as the other ones in Greater Vancouver. <br/><br/>We liked their menus that they offered a wide variety of food. Lots of options!! We ordered different types of pancakes and breakfast. The best part of the breakfast was hash browns. The prices of the food were reasonable. <br/><br/>We also ordered food for take out. The restaurant forgot to give us maple syrup for the pancakes and a set of cutlery. Other than these, everything was good. <br/><br/>We would like to come back here for brunch/lunch.
Tamara Ronald
4 adults 3 small kids- that says it all! Coloring books for kids to keep them occupied, served kids first upon request- they were very accommodating. Food was okay- good portions. Would defiantly go again.
Mark Swan
Willowbrook Failure. If you were excited and waiting for the long overdue arrival of the Denny’s restaurant chain to come to downtown Langley, the wait is over. But sadly this wait comes with a huge disappointment at the new Willowbrook location.<br/><br/>Gone is the quick service you have come accustomed to and service with a smile. Now the wait is pretentious and long and seems as though the corporate office has decided to try and take the classic Denny’s atmosphere to the tapas, mid-level dining level. Falling very short of this goal on an epic level, its quite clear that Denny’s came to this location to try and save the previous restaurant (which they have partnered with 50/50 in the same location) failures and debts, and have decided to share the same kitchen to produce foods for two different restaurants from within one. Perhaps this is where the confusion and delays come from within the kitchen, resulting in long delays in food delivery and incorrectly made orders.<br/><br/>In our case (dinner for 2), our dinner order was simple. Avocado Chicken Caesar Salad for me, and Double Cheeseburger with NO onions, No pickles and EXTRA bacon, which by the way came with the option of (3) different options for cheese on your burger. To begin with, we selected the following appetizers: Cheese Sticks and Onion Rings. Lets review. <br/><br/>Please remember the following while reading this review, “Baby highchair seat”. We will come back to this later on in the review! <br/><br/>Appetizers:<br/><br/>1- The deep fryer’s temperature was set too high in the kitchen resulting in burnt batter exterior and cold cheese interior. When the cheese should have been gooey warm and dripping when cracked in half, it was a solid cold piece of cheese. The cheese sticks were also provided by a professional frozen food company (GFS or Sysco), and definitely not homemade. Took 28 minutes to arrive with 5 other patrons in the restaurant. <br/>Delivered Result: FAIL<br/><br/>2- Avocado Chicken Caesar Salad came with four (4) wedges of Avocado. Little bit more brown than I would have liked after being exposed to the air without proper lemon preparation, but still palatable.<br/>The chicken was chargrilled, but not cooked evenly throughout resulting in cold spots and uneven cooking. Definitely pre-cooked and warmed on the grill to order.<br/><br/>3- Caesar Salad. The quantity of lettuce was more than expected, which matched the amount of dressing. Far too much dressing which left the salad unbalanced and forcing the person eating it to search for something cool to drink to ease the ensuing garlic mouth burn. You do not want to be eating this salad at this location if you have any romantic moments planned within the next 8-10hrs.<br/>Delivered Result: FAIL<br/><br/>4- Double Cheeseburger with No Pickles, No Onions and EXTRA Bacon right? Guess what arrived, and remember to keep in mind there were only 5 other patrons on the Denny’s side of this restaurant which shares its location with another tapas restaurant?<br/>Double cheeseburger WITH Onions and Pickles and NO extra bacon! Really. Com’on folks. This is what we waited for 40 minutes for? So not acceptable and the decision of never returning to this location was now made.<br/>After calling the manager over to address the issue because our server (Kiran) disappeared and couldn't be found and never stuck around long enough to ask us if we had any problems with our order after it had been delivered, we explained the issues with our order to him. Before walking away with the improperly prepared order after waiting 40 minutes (I did say that already, but it should be mentioned again, 40 minutes!) He then turns to me before leaving and asked if my dinner tastes good? Tastes good Im thinking? Really!! I have had my order for 3 minutes and you actually think I have had the time or the inclination to begin eating my order while my companions order is being whisked away? GGgeeesh, with oversights like this, its no wonder this experience is beginning to be painful. <br/><br/>Five (5) minutes later, the deconstructed burger arrives back at the table with a side plate of bacon. Great fix, quick turn around time. But wait, its not over. Remember what I had mentioned about how this burger came with 3 different options of cheese? Well the option of what cheese was wanted for this burger was never asked or even provided. This oversight by the manager would match the lack of training or server had which had now asked how my dinner tasted.<br/>Delivered result: FAIL<br/><br/>OK! remember that babyseat high chair I mentioned at the top of this review? Well here goes nothing.<br/>When we were seated 70 minutes earlier and now leaving the restaurant, a couple who felt it necessary to let their crawling child roam the isles of the restaurant and visit other table (EEeewwww, dirty floors and carpet) were provided a highchair for their stay. With this courtesy, always comes its downsides. The usual food spillage and crumbs all over the floor when the child becomes bored with food for the moment or decides to have a cranky temper tantrum. No big deal and comes with the territory, not only for the patrons of the restaurant, especially Denny’s, but for the staff who then have to clean up and remove the highchair and perhaps clean the floor with a quick pass of a mop or vacuum. Apparently clean and tidy house keeping is not in the repertoire for this location. The mess, the chair and the food on the floor sat 8 feet from us for the entire duration of our 80 minute stay and not one person ever acknowledged the disarray or chose to deal with it by removing the lovely eye-candy from my immediate and very obvious view. Again, not very busy (5 patrons) and no excuse for this. It makes me nervous and makes me wonder, if the management team is displaying this type of behaviour in the front of the house, what kind of food safe practices are taking place in the back of the house and out of view by customers? Lazy is lazy no matter how you decide to manage your staff.<br/>Desired Cleanliness Result: FAIL, FAIL!<br/><br/>All in all, this location is great....if it were operated correctly and professionally by a competent management team and if Denny’s put some distance from itself and the previous failed restaurant. The shared kitchen from a costs perspective is a great financial decision, and I get that. But it cant deliver the same service that loyal Denny’s fan have come accustomed too with extremely slow delivery times and subpar food orders being executed from the back of the house, supported by lazy management. Gotta pick up the pace folks. Its Denny’s, not the 4 Seasons.<br/>Additional training to servers is required, and should also include putting someone on the pass to perform quality control on orders BEFORE they go out to the guests.<br/>In closing, wait times are far too long, the Denny’s ambiance is missing from being the bright, dinner type atmosphere to the dark and gloomy tapas style neighbourhood pub. If you were looking for the famed style 24hr breakfast style dinner, then you ought to take a pass here. It has lots of work to do before getting there and new fresh new coat of bright paint!<br/><br/>Visited April 2015
19jkm40
Sunday breakfast worst scrambled eggs and bacon i have ever seen pancake ok someone spilt coke right in front of our seat no one cleaned up the rug so people walked through all that sticky pop and dropped milk no one wiped it up manager was out of his league will never ever go back new seats and paint same old poorly made food
Canada
We'll Be Back. Good food, clean restaurant and very nice waitress, why would we not return? Love the nachos, like it better than other locations.
Vancity Chick
Yuck. Had dinner here the other night (not my chioce) didnt expect much since it ws dennys but this was truly aweful. Waitress was so unpleasant, never smiled never asked how it was going. She spilled pop all over the table and never apoligised. My friend and i wanted to split the clubhouse sandwich and she made a big deal about how this was difficult for the kitchen (dont see how?) and found it rude anyways. Food took along time to come and when it did come the waitress slammed all the plates on the table without saying anything. Food was aweful. Worst sandwich ive ever had, what little ingredients they put on didnt taste fresh, plate had about 10 fries on it. Waitress took forever to come clear the plates and bring the bill. Never asked if we wanted coffee or dessert. Will never be back. One of the worst dinners ive ever had!
Kelleydietrich
Dennys in Walnut Grove #7034. I don't know what the heck I was think dining at the Dennys #7034. Obviously I wasn't. The area seems very clean and beautiful, but the restaurant itself represent the ghetto. This restaurant is so disgusting. All three bathrooms had toilet paper on the floors, dirty counters, and gross toilets, which I won't say was smeared all over the handicapped one. You feel dirty just walking in. The restaurant floor needed sweeping and/or vaccuming. When you order and omelette, you think you are getting cheese on it, well not there. Both times they sprinkled a pinch of cheese on top. I could haved ordered scrambled. The red skinned potatoes tasted old. Like they were sitting for days. The hickory chicken sandwich sucked. barely had any onion tanglers on it and sauteed onions were burnt so it ruined the sandwich. The Prime rib melt was rubbery and bland. Smothered fries and suppose to come with bacon, cheese, and cheese sauce on them. Not in our case. Threw a pinch of cheese on top and barely any bacon. I can now see why everytime I went in there, there was barely any customers. The hotel that is connected to this restaurant has to be embarrassed. Never again!
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