Review Thai Express Restaurant Langley - Langley City

We ordered vegetable stir fry, upon requesting Basil + ginger, we were denied, we did offer to pay, but it went unheeded! We noticed the rice was a bit raw, and that it had sparse vegetables. On the safety forefront, the cashier kept touching her mask and ended up serving us spoons with the same bare hands. I’m a bit concerned for the patrons. I ended up requesting another pair of cutlery. Anywho, was the food worth it? Worth finding it out for yourself. :)

Great portions and tastes good! I always order ‘extra spicy’ basil fried rice, but the chilli level fluctuates depending on the chef.

Ordered the beef and it came pre-breaded, reheated in the deep fryer and then served with some flash sautéed vegetables and rice. It is coated in a pre-bottled sauce, which is sweeter than a candy-cane. I didn’t ask for a refund, but didn’t finish my food. I went to express to the kitchen staff my feelings towards this meal with hopes they might make it better for the next person... that was a mistake, their response was “that’s how we are told to make it” and they walked away and pretended to not hear me. I asked them if they cared to hear about my opinion so that the next time they make the dish it could be better, they said no. Do I recommend this $16 dish? No. ***Update: This menu item is still on the menu and staff still hasn’t been re-trained in customer service skills. Shame #ThaiFood #ThaiFoodFail

Thai express at its worst Dry n no flavor Ordered 2 beef fried rice N not good at all , drove 30 minutes from my work place . The manager / owner Should really look into the quality of the food what they serve . Wasted 28$

I ordered the pad see ew , it was dry noodles and dry chicken , 2 pieces of broccoli, no egg and no sauce . I think a package of instant noodles would have been more satisfying. Would not recommend .

They dont have most of the items listed in their menu. Add to it when asked if we could make our rice to fried rice, they denied. Is it the staff that ruin the place or the management just doesnt care. I have been to thai express Richmond and every time they provide the best service.

I used to love your pineapple and tomato shrimp fried rice, it’s so disappointing now. Is it cost cutting? The chef?

Terrible food ! The people that are cooking do not know what their doing Ordered pat thai and pat sew noodles , and watched them cooked It . They barely know how to use a wok. Way too much oil and cooked wrong! Both noodles were oily soupy runny sauce that barely coated the noodles. They need better cooks and training!!! Not Recommended Don’t waste your money there!!!!!

Update (2015-07-30): this location has definitely changed since a year ago. Meals are cooked to same level as the other locations. Well done. <br/>*****<br/>I eat a lot of Thai express (Coquitlam centre, richmond centre) and have tried this new Langley location 3x times. Everytime it has been sub par when compared to other more established locations. You can see the cooks are still trying to learn the cook times and ingredients etc. Will not be returning here.<br/>