The food and drinks are always made correctly. For being a very busy location, especially during lunch time, the service is always good. The baristas are pleasant and always serve with a smile.
One thing I noticed is that the chairs are heavy, and when they are pulled out, they scrape along the floor, and make a VERY loud noise. For people with sensory issues, that loud noise can throw them off and their experience can go from positive to negative. It would fantastic if there could be rubber pieces placed on the legs of the chairs so that when they are pulled out they do not scrape and make for sensory overload.
Vincent Leelin (Benjo604)
+5
Ordered online yesterday and they made an honest mistake on my coffee order. Called them immediately as the coffee was watery. I was talking with Frankie and she said no problem and they’ll fix it for me the next time I come back. Came by today and asked for her, and right away she even remembered my order and made it so quick that I didn’t have to wait. That’s what you call dedication, amazing job Frankie! Thanks again and blessings to Starbucks Ladner!
This is not my first time ordering from them I always get the brown sugar shaken espresso but today I wanted to get some hot drink so I got the caramel macchiato with the oat milk instead of a regular milk . It tastes amazing. The staff was so nice and sweet. They just made my day. Thank you for a good drink and chat guys. I am enjoying every sip of my drink.
Starbucks is typically very consistent. Today, however, the chai was very very spicy (and I buy them often). After really trying to enjoy it, I took it back and returned it for a London fog. It's very good.
The staffs were friendly and wore masks on. They have 3 small tables inside the cafe. There were a lot of boxes near the entrance and shelves. When a staff opened a box on the floor, another box fell down on her head, but she was ok. It's not a friendly area for kids. Their drinks were great as usual.
Super friendly service. Felt like a good atmosphere. I rarely go to Starbucks but the staff at this location were really great.
Best customer service by the guy. I don't remember his name properly may be Robert. But i was there around 9.05pm on 1st nov. I had to leave for job and it's my first time at any Starbucks. He made delicious coffee for me. His way of communication is pretty nice. Overall, the best experience. Thank you.
They must have just received their order and it was layed our everywhere on the floor.
There was only one staff working. Maybe there was a break happening.
A spacious getaway from the business of life. Coffee was perfect. A holiday in a cup.
I love this location so much! The staff are always so friendly and fast! They make my drink so delicious everyday! And they always put a smile on my face with the way they decorate their cups for us 🥰
Extremely busy, but staff did their best.
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