Tim Hortons - Kitchener - Photo album

I don’t know how this Timmies stays in business. Every time I’ve been here there was an issue. Either they mess up my order or they have horrible customer service. Just today I went in with a friend who had a QR code from a European country. He recently came to Canada and didn’t have time to switch

Really not surprised on all of the 1 star reviews. Honestly, who ever owns this Tim Hortons should actually be ashamed.. It's a joke. It's like every time I attempt to go to this location, it's a new, untrained employee with the worst customer service. Not to mention, they've apparently been out of

Nicely toasted bagel!!!😎 staff was friendly and restaurant was super cleaned!!

The customer service bad , I had visited twice both time I noticed that the staff on counter not closed the lids properly on hot coffee which resulted spilled over my dress . They need to be more cautious about this .

Sat in the store waiting 10 minutes for service. No customers inside. Drive thru steady... not one employee even acknowledged I was there. So I left. Got served at another Tim Hortons within seconds of walking in. Garbage customer service at this location

This place is just awesome I visited twice they are really quick and accurate with orders… Especially prem was really good at customer service

So I went to Tim Hortons. I've been to this location several time. I live nearby. The customer service is generally good. But today things did not go well. That's why in all good conscience; I can't give them a 1 star. I walk in, I'm the first inline. The cashier is very "unfriendly" towards me. So

Wow. We ordered on the mobile app, and decided to walk in as the drive-thru was extremely busy. There was nobody waiting inside, but the cashier said “sorry, your order is at the drive-thru window, you will have to wait in the drive-thru line”. Food was already prepared and perhaps 20 feet away from