Tim Hortons - Kitchener - Photo album

Cool location, the staff is wonderful, attentive and ready to assist you the moment you walk in and it's very clean. Only reason for 4 stars and not 5, is the restaurant cuts of their ability to serve meals 2 hours earlier than their official closing time ( i dont know if it is their policy or simpl

Brutal customer service to not only me but the others in line before and after me. They were out of many products and the employees didn't know how to make any substitutions or refunds and said "I don't know" in response to most of the questions. None of the requests made were outlandish, they were

Just watched a customer try to get a cup of tap water. The worker was very rude to him and said he had to pay for the cup. I'm a former Tim Hortons worker, and we never denied anyone access to tap water, nor demanded any form of payment. On top of this, the worker who served me was very abrupt and u

The store was okay but the profanity used by the customers was absolutely appalling. Primarily young people who looked like students. What they are being taught in school isn't reflected in their speech.

Thanks to Tim's deciding to take mobile orders anyone actually in the store waiting in line stands there watching all the mobile orders be filled. 20 minutes to get a muffin, 2 people ahead of me.

Just grabbed a snack with my favourites, French Vanilla coffee ☕️ & a plain Old Fashioned donut 🍩. I've never gone to this location before, it sits on the end of a small strip mall on Fischer- Hallman in Kitchener. I was on my way back from a Doc. Visit and headed to the expressway. The staff were

One of the worst experiences I had at a Tim Hortons branch, we ordered some drinks, the staff members prepared a couple of them and then went to the back of the kitchen talking and laughing, 10 minutes passed by and am waiting for someone to come and complete our order, no body came, so I called the

Awful service I am a student and every time I go there after school, they MESS UP my order and keep me waiting for almost half an hour. This isn't what bothers me the most. The staff are very unfriendly and every time they mess up my order, and I tell them that I am waiting for my order, they would