justin cee
Food was okay and staff member was nice. The Waterloo location and Alpine location are much more welcoming and happy environments. The Highland location is very unwelcome and depressing. They have minimal lighting, huge Plastic barriers and even a microphone system that resembles something you find in a prison. Instead of talking to a smiling staff member you get an employee with a mask behind huge plastic barriers and a prison like microphone system. When I go and spend money for food I want to see happy employees and smiling faces not a prison microphone system with large barriers. Going for food is supposed to be a positive experience. 1 star.
Robert Broomer
Food was ok fyi if you want a Caesar wrap it's better to order and chicken breast wrap because then you can add all the toppings you want. If you order the Caesar wrap you can only add 2. Guy behind the counter was difficulty to understand and was very rude and short with me. I will not be returning to this location for that alone care more about being treated properly then anything else.
DIY 4 Dummies
I have gone to the other pita factory locations many times and I always order the exact same thing so I can say with confidence there is something seriously wrong with the food at this location. The chicken was dry, unseasoned and hard to swallow, the feta cheese on my salad tasted spoilt and sour, and the honey garlic sauce I got was quite possibly the worst thing I tried. It tasted like literal vomit. I don’t know what was in it but it still makes me sick thinking about it. Absolutely do not go to this location
Michael Schmidt
Despite all the bad reviews, my experiences here have been great. The staff is always friendly and the chicken Cesar pitas that I have ordered were all well made.
Michael Williamson
The majority of meat was pre-cooked, and not as juicy or hot as when it is freshly grilled. Pita was a little dry, even without grilling. I liked the sauces, but overall it was a less than average Pita Factory experience.
Earl Merrick
Large pita, good prices, always fresh, service is always good
Jennifer Matheson
We ordered a combo and the staff were friendly and efficient took our order in a timely manner and were very helpful.
Colleen Pretty
Their food is good. Bought 2 chicken dinners with rice and fries. My friend and I enjoyed them. Lots of food for the cost. Will go back and try more items on the menu.
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