Okay this place is in the same plaza as the Fredrick Mall and near to the thrift store and AMF Bowling 🎳 Centre. It’s got 2 Drive-Thru’s and one of the quickest ways to grab & go before hitting the Parkway!!
Thankfully I opened my bagel to take something off because I found a dead bug. Absolutely disgusting and definitely should not be happening in a restaurant 🤮
We Order TimBits via Mobile Order. I confirm order in drive thru that I need assorted means all type of timbits and when we come home and open the box. We got this shown in photo. all same tim bits and employee working there not even inform that we have only one or two kind of timbits. Very Poor S
I come here mostly for the reusable cups because they're always stocked and the cups are amazing (I may have a slight addiction)! They always get my coffee and drinks orders right although the hot coffee is usually burnt when I go. They tend to make mistakes often with the food orders. All good thou
Not enough people handling walk ins people. Have to wait for service because the only person on is handling a big order and there's no back up person to cover. Also it seems to me skip the dishes and the likes get preference over walk ins
We find this Tim Hortons usually has a good selection of freshly baked goods (i.e. muffins and croissants). Some other locations serve goods that are a bit stale, but it seems this location usually bakes things more frequently. 8/10 mornings (8-10am) their muffins are even still warm.
By far the WORST Tim Horton's in Kitchener, Waterloo, and Cambridge. The have zero customer service skills. They do not know what they're doing here. They don't understand the menu I believe. They constantly make a mistake with my order 😒. I'll order something and they decide on what they want to gi
In my experience, this is the most consistent Tim Horton’s in Kitchener when it comes to drinks and food, however there are some employees that are rude at the drive thru window. Customer Service needs to be taught to these individuals so they stop shoving my orders at me.
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