Ordered a chicken Bacon ranch wrap, get no bacon! Not the first time a problem like this has happened either. Do better timmies🤖
The worst customer service experience ever. The manager/shift in charge Melissa has a lot of attitude while taking order and not enough attention span to properly take the order. Made a mistake taking the order and we had to wait over 30 minutes just to get our issue fixed. Manager in charge did not
I visit this Tim Hortons frequently and have always had a positive experience in the drive-thru. The line is seldom long, the staff are friendly and efficient, and the layout of the parking lot is convenient. There are two entrances which make getting in and out of this location at peak times of day
I am not sure if there has been a change in ownership recently but it looks like the values have shifted from the customer satisfaction. I used the drive through last week and forgot to order a beverage. I attempted to order it at the window while paying and the young woman told me know as it would
the shift in charge Melissa she was so rude. She took our order with attitude and end up with wrong orders. When we tried to fix it, they said we need to wait for 15 mins and she didn’t even come to say sorry. So disappointing!!
I'd have to say I'm disappointed a bit reasons being about 2yrs.ago they had a good crack down on people Bumming money as well as Passed Out at tables!! Also I'm in there most everyday a few times, the floor has 2 or 3 dirty spots and spill's....
Creamy chocolate chill is not available due to broken machine for over a month now, and they are not fixing it!
Service is getting worse every day. Used to be one of the best Tim Hortons. Now with the new employees working there telling costumeres to hurry up, and arguing with them when the mistake in the order is theirs.
I only go there now cause is the closest to me. Otherwise I would not go there at all
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