Cory Henrich Cousineau
+5
DLX Entertainment group....Was asked to come out and check out the new burger joint down the street... The works.... Wow.. what a meal... I'd say burger but it was a frkn meal.... I liked how the waitress, Jessica May asked people if they were tapping out because I'll tell you it was a fight to finish..... And how she went above and beyond to ask a customer what sauce they preferred the best after their dinner was just incredible customer service.....great job, the works, on hiring someone with such high spirits... Probably the best waitress I've ever been served by.... I'd give ten stars but 5 is the limit!!!!
Absolutely fantastic burger meal. Our server was fabulous. Very friendly. Fast service, great service. A definite add to my personal list of restaurants to visit when possible. The Kitchener restaurant is top notch
Love that place. A bit pricey but it's worth it. I always try the sexy burger and I can't get enough of it. I tried the waterloo location but they are not the same... the Kitchener location is the best. Highly recommended!
Carol Salmon McAllister
+5
My son took us there for mother's day love it burgers were delicious our waiter was very friendly and helpful I recommend this place to everyone �
Came in today. The best experience with my 2 kids. Very friendly server. And the food from start to finish was hot and fresh. Am already craving the burger I got. Can't wait to go back :)
We went tonight for my birthday. We had a terrible experience turn into an awesome one. We waited over 45 minutes for our food and were about to leave but the waitress insisted we were next up. She apologized profusely and gave us a discount and coupons. WONDERFUL customer service from her. I go there often and tonight was definitely blown away by how great we were treated and 5 stars to Caitlin our waitress! Thank you so much! You are a perfect example of how top of the line customer service should be! It was a great way to end my birthday � Thank you again!!!
Been to The Works many many times with my two boys. I can't say enough. Food is amazing, service is the best.
We were here on Friday. Very busy night so it was quite a long wait for our food. We have been here several times now so we knew it was worth the wait. Service and food is always excellent.
Absolutely incredible! Soooooo much food, you definitely get what you pay for and more. The jalapeños are hot as...um...what's a nice word here...heck. The bottomless fries will do you in, but it's worth the pain. LOL!!
The Elk burger was excellent!!! Lemonade was refreshing and the maple smoked bacon tasted like candy:)
We had an amazing evening. The staff were friendly and amazing. We were a table of 8( 6 adults 2 toddlers). My only negative was the children's meal came out last.
Christine Smith-Miller
+5
Amazing! A friend recommended The Works for our date night. Awesome service and seriously the best burgers we've ever had. We will definitely be back soon.
Just had my 5ft visit the food is exalt and will return. The staffs are top notch.
Food taste good great service. loved the look on my mom face when they gave her drink in a measuring cup
It is definitely filling with the size of the burger you can order with any salad you desire.Go for it.It is wort hit.Thanks again BOB.
Amazing burgers!! I had the tom green burger and it was delicious! Will definitely be returning!!!
Celebrated my birthday dinner here tonight and it was AWESOME! The food was so good...our waiter was amazing...and we will definitely be back again! I want to say thank you as well because my daughter has type 1 diabetes and had a really low blood sugar right as we arrived...so as we were being seated, I asked for a glass of orange juice for her and within minutes our waiter brought it to her...and then brought two more glasses when he saw how quickly she drank them and how badly she needed them to bring her low blood sugar back up. SO VERY much appreciated! Thank you again! :)
Was there first time other day and must say food was amazing and we had really good service. Definitely going back!!!! And can't wait :)
Best burger I have ever had!! Definitely going back
Food was great and service was pretty good. I would suggest the Sk8er Boy
Waitress was fantastic! Food was amazing and you guys can definitely count on seeing me there again.
Great food and service all round I'm coming back that's for sure
You have to bring a little bit of patience but you are truly rewarded with one of the best burgers I ever had. The staff is friendly, the location great and what you eat is from another world!! Highly recommended!!
Love The Works- been to the one in Brampton, Milton, Guelph and now this one and the food is consistently good and tastes the same across the board, which is a hard thing to do. Always get my go-to Malibu Meltdown and was amazing as usual. Can't remember which one my partner got but she loved it too. One of our go-to burger joints- don't mind spending a bit more $ on these burgers since the quality shows! Big portions too! 😊
We stopped by for a date night. Safety precautions were in place and followed strictly. Food was great, served promptly and came exactly as advertised in the menu. Prices are fair and portions are generous. Parking lot outside of the plaza was busy but we found a spot nearby. Go for the combinations and pricing.
I have had The Works before and being vegetarian I always get the beyond meat and custom make my burger. It is always yum! The onions rings were good as well. Service at this location was good! Only reason for 4-stars is because it is on the pricey side.
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