Thai Express Restaurant Ottawa - Kanata - Photo album

If you like your food spicy, don’t come to this location. Not sure what’s going on here, but I’ve returned several times and every single time my pad thai or pad sew were not spicy. I’ve never had this issue before. The “spicy” here is equivalent to “mild” at other locations.

We bought two Thai chicken soup from here and one had a big chunk of few plastic pieces in it. One piece was 1" x 0.5". We returned to the shop and showed them but got yelled at by the shop manager. Buy the soup folks but be careful before you swallow :(

I walked in and orders the Cashew Chicken to go. It was quick service.

According to their posted schedule they should be open till 9pm. Arrived at 8:20 and they didn't take my order.

Absolutely the best Thai Express location in Ottawa. I tried so many which were inconsistent and a disappointment. The employees at this particular location care about what they are doing and they are doing it very well. The main cook saw me looking for lime, he went to the back and cut me some and

Not only accuracy in the order but of all Thai express chain this one is always consistently the best I only trust . Their cooks actually pay attention to requests and the staff are always kind and up beat which is not only hard during these times but in general . You’re appreciated thanks 🙏

The quantity is good. I bought General Thairacha yesterday and it felt very dry and absolutely tasteless. This is not how it usually is. Someone really skimped on the sauce. I was just eating it for the sake of not wasting food. Plus the store is way too far from home to return it.

Horrible service. Not sure if they are aware of what is customer service at this location. My experience at thai express usually good but not at this location.