Reviews Swiss Chalet Rotisserie & Grill

The service here last weekend was superb! The staff was very accommodating to our family of three kids. We'd go back just based on the service and kids menu alone

Swiss Chalet - Opening Week. On the day I arrived Swiss Chalet in Kamloops had been open for 4 nights. I was surprised by how big it was and they certainly overstaffed to make sure everything ran smoothly. It had been 23 years since I was a regular SC customer and I was waiting impatiently for this restaurant to open.

Our server was a young lady named Katie. She was attentive and friendly, as well as knowledgeable about the menu. She asked if we had been to Swiss Chalet before and gave us the run down on the menu. I will say now that throughout the meal the service was great - she checked in with us twice, made sure drinks stayed filled, brought out finger bowls and engaged in some conversation when the bill arrived. And, unlike almost every restaurant in town, she did not bring the bill while we were still eating - she waited until we were done.

I ordered the "festive" quarter chicken dinner with white meat and my guest ordered the regular quarter chicken with white meat. The difference was, for a couple bucks more, cranberry sauce, stuffing and a package of 5 Lindor chocolates.

I will only speak for myself, not my guest, but the meal was hit-and-miss for me. A lot more hit than miss. The chicken was fall-off-the-bone great. It was cooked to rotisserie perfection Likewise the fries were great and in abundance. Cranberry sauce was as expected - hard to mess that up. The stuffing was rather gummy and sticky - tasted good but it was made too moist then had dried before serving into something clumpy. The roll was also good, but nothing to write home about. Sadly, it was served with a frozen pat of butter that was quite useless until I laid it on my fries to defrost. And the legendary sauce was not as good as I remembered but, let's be honest, 23 years of anticipation has likely clouded my judgment. The sauce was good but in my mind I was hoping for awe-inspiring.

When the meal was done, the bill came to under $35 for the 2 dinners and 2 non-alcoholic beverages which I consider a great price. The server also pointed out there was a free appetizer on the receipt for next visit (online survey required) and the Lindors had a "2 Can Dine For $14.99" coupon on the box - another great deal.

If you like chicken, and you like simple but good meals, Swiss Chalet is a great place. I don't know if they will be able to maintain service levels after the holidays but, if they can, that will be great. The manager came over to check on us as well, and that was a nice touch. Keep it up Swiss Chalet! We will be back - no doubt about it!

I love swiss chalet! Had the pesto penne and it was 😋. If they woulda had more chicken, skipped the bone i found and been a bit less expensive i would have given them 5 stars.

Fantastic time tonight at Swiss Chalet..a awesome fun time was had. Great painting for a great cause KELLI and great drinks, food and service..always a great place to go! You'll be glad you did!

Best roast beef meal I've ever had! Food came quickly and was hot, steamed veggies were perfectly cooked, service was fantastic, place was clean. Only thing that would make it better is seats being reupholstered, but everything else was so good it was easy to ignore.

Family of 4 visiting from Alberta and stopped In for a quick bite, service was outstanding, our waitress was Tara and she was extremely attentive and friendly and also had great sense of humor. Beer was cold food was hot. Tara is very good at her job and made the lunch worth stopping in for all on her own. Thanks for such amazing service Tara. Waitresses like this make people come back.