Service could use an improvement. A lot of staff seemed to not like their job. Food was good though. We were passing through to Vancouver from Alberta (where there are no more Red Robin restaurants) This is the second time in the last 6 months and both times, the staff were miserable.
I am glad I went today even though the new summer burger is not out until Monday. The server that helped us was very cheerful and checked on un many times. The new shake was okay, still prefer their typical ones.
Our family stopped in while passing through town. Notes from all of us:
The pros:
- The Western BBQ burger was very good.
- My son loved the kids pizza. Also the sundae included in the kids meal was great.
- My wife really liked the southwest chicken wrap.
The cons:
- The restaurant looked old and
Unfortunately they were very busy and under staffed which is a norm right now.
The cleanliness was my issue when cleaning tables they just wipe everything to the floor for you to step on while you are eating. Seats were not wiped at all.
Usually we enjoy going to Red Robin but this time not so much.
Had my birthday dinner here tonight, very good service! Shout out to the other birthday boy I saw there enjoying the birthday with some balloons and friends, sure wish I was celebrating with a group of friends... But I'm an adult so I ain't have much friends that can join me there at Red Robin.. I s
my sister in law and i enjoyed a wonderful lunch. The quality of the food was outstanding, the restaurant was clean and inviting and our server Kaylee was fantastic in welcoming us to Red Robin. We could tell she absolutely loves what she does. i highly recommend her for a raise.
My dad and I came for lunch yesterday and had a great time! My dad had a bacon cheeseburger and I had a cheeseburger customized to fit my needs. Our server Eloise was wonderful and so helpful! The manager seemed very helpful with the staff, overall it was great and we’re coming back!
This used to be my go-to place in kamloops. the other day we were there and the server said the kitchen was super backed up and brought us free fries. awesome. well once the food came it was easy to see why the kitchen was so backed up.... they cook all the burgers way too long and brought us 3 b
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