Tim Hortons - Harriston - Photo album

Bad customer service, they dont even deserve a star but since I have to click the star for the review and 1 is for the washroom...II bought 1m coffee and 1m french vanilla plus a dozen donuts so Ican use the washroom, few minutes ago but the sale associate dropped the box and what's funny was that

When we arrived there was a line to the door so we were slightly concerned. The line moved quickly however. My order is an altered item from the menu which many times results in the wrong order. I was pleasantly surprised when everything we ordered came out 100% correct, quickly and fresh. This loc

Typical Tim Hortons face but this one is normally really busy with all the people going up north to Cottages or camping Etc. There is tons of parking and there is a drive-thru. Inside it has been made covid safe with dividers and distancing markers. Staff are friendly and everyone was wearing a mask

One of the worst restaurants I've been to, I understand staff shortages and incompetence but that obviously runs up the ladder and someone above is responsible for that as well. My wife went in placed and order, went in used the washroom, back out to the parking lot and waited. Had enough time to tu

I am absolutely horrified at how bad the service was. I waited 15 minutes to order and an additional 20 minutes for my food. And when we brought it up they said “Well you should have asked” as if it’s my responsibility. I can understand if they are doing their best but if that is their best, hire be

Awful experience, staff were terrible and rude. They made a mistake in my order and refused to fix it, saying it was my fault and that I had to pay to get a new one. Then they dumped my drink and still wouldn't make a new one. Finally the manager came out to give me a refund. Any other place would h

Absolute worst customer service hands down. It was so shockingly bad I had to come write this review. I’ve never come across such a rude cashier in my life. Talked to us like we were dumb and was extremely miserable. The lady in the back cooking seemed much more pleasant. Please take that girl off c

Horrible experience. For the first time in Canada I was treated badly because of my skin colour. Not sure that is how all the staff are or just my bad luck. They were reluctant to serve me. Then discussed something amongst themselves and served the wrong order. When I pointed out, the person just pu