Review Emerald Coffee Co. - Hamilton

First visit and believe the hype - this cafe is something special. Such warm service, and consideration for each customer. Delicious warm drinks and fresh baked goods. And the decor has such beautiful pops of colour you can tell everything was selected with care. Happy plants too. 🌱

A great place to go for high quality coffee. They make baked goods daily that are delicious. Their hot sandwiches are made fresh to order and use quality ingredients. The cold sandwiches are made fresh daily as well. Also the staff are friendly and knowledgeable about what they make as well as listen to the customers for comments bout the products they sell. Definitely a place I recommend going to since it's far better that places like Tim Hortons and Starbucks.

This place absolutely rocks. I got a sandwich here the other day. And it was literally like I’d never even had a sandwich before. It was interstellar. The coffee literally blew my mind. I had a maple oat latte. And Let. Me. Tell. You… it shook the very fabric of my being that morning. The staff here are some of the kindest and friendliest individuals I have ever encountered. They go beyond customer service. They provide an excellent community here. 15/10 would recommend this place. If you like good coffee and chill vibes, Emerald is your place!

It’s saddens me to share that I have been banned from coming to Emerald Coffee. I’ve been coming here and supporting them for years. In the months of April, May, and June I had spent approximately $500 here and I always tip them well. I was easily one of their most die hard loyal customers and always told people about their coffeeshop. I loved coming here.. I really did. I would be there 3-4 times a week. I’d like to say that their staff has changed around 3 or 4 times in the past year and a half or so and it seems that management could be improved. High turnover rate is common here and it’s very sad when you get to know the people who work in local businesses around your neighbourhood. The owner had told me that I stand too close to the kitchen area. I often talk to my friend or the other staff who work there while they cook food but I don’t go behind the counter.. I’ve seen many other people stand near the end of the counter and talk to the cooks but they don’t have a problem with them doing that? He had also mentioned that I have made inappropriate comments to the people who work there and it makes them uncomfortable. If that had been the case, how come I was never given a warning? Or if it bothered the staff they could’ve politely told me that whatever I said they didn’t like. Personally I don’t recall making any sort of inappropriate comments.. I’m very nice to the people who work there and enjoy talking to them or they would talk with me.. I would also often buy coffee and food and keep to myself. The only thing I said recently that I think the new manager didn’t like is that a past employee had gotten allegedly fired for wearing an orange shirt last year. That is public information. There’s an article about this..I had shared this with someone who works there that was wearing an orange shirt. Although it may not be true that the person was fired for wearing just the orange shirt, I thought I would tell the person who works there that.. It really shocks me that this has happened and I wasn’t given a warning or anything. I wish Emerald the best but I think instead of straight up banning one of your most loyal customers, instead have a conversation with them about any concerns you may have.

Great Coffee, good location. Friendly staff, very helpful. Just tried a "New" Blueberry Oat Vegan cookie...definitely worth trying, I'm waiting for more! Baking something new almost weekly, always freshly baked that day! Couldn't get any better than that...Love them!

We drove by randomly and decided to give it a shot. HOLY THIS PLACE IS AMAZING. I love lavender lattes and theirs is on point with oat milk! We got the Hamiltonian sandwich and it was wonderful! We will be coming back and recommending it to anyone in the Hamilton area!

Ordered catering for volunteer event in the neighbourhood. The team at Emerald made sure we had everything we needed and worked with us to determine the appropriate amount of food. They even walked over to check on us throughout the day. We had coffee, muffins, and cookies (all delicious) in the AM and sandwiches / wraps for lunch. The vegetarian option (a roasted veg and feta wrap) was amazing! Would definitely order again :)

Excellent selection and clearly stylish decor. Love the different drink options over and above coffee and tea. Sandwiches looked great. I got a nice chocolate croissant. Prices were also quite reasonable.