joe rowe
Went to the Parkdale loacation through the drive through. I ordered a Ham and Cheese sandwich. They informed me that they were out of all buns and wraps and the only other option was a Bagel. I agreed on the bagel option.
When I got to my work I took a bite of my sandwich and it tasted very odd. I noticed the Lady put it on a Raisin bagel. It was pretty gross of a combination with the meat and cheese. I went back in the store thinking this woman just didn't realise the mistake. She told me that she put it on a Raisin one because it's all they had.
I had to just smile and ask for my money back.
Zero Stars. July 20/2022 approx 11pm.
Shawn Terry
The staff that works here is great, but this is one of the worst managed stores I have ever been in. Severely understaffed regularly(only two or three people during a dinner rush) resulting in super long wait times in drive and upfront. The staff deserve serious raises for putting up with it and most of them would make more money elsewhere. Get it together and get your staff the support they need to do the job the way they capable of.
Ode Depths
Absolutely horrible.
When going in to get food it takes a while to actually order, they always, and I mean always have a new person working the front cash by themselves. This is nothing against new people running cash, but more they aren't trained properly to cover everything. Everything is focused on the drive through.
Everytime I order I end up getting the wrong order. At this point I'm done, and never coming back.
The last time I have went into Tim's to get something, we heard singing and some clapping coming through the drive through area, while the cash looked stressed having to handle everything else.
This place needs to be managed better.
SoZz
Long waits while they talk amongst themselves... Check
Giving you the opposite hot beverage from what you ordered.... Check
Ordering milk and getting cream.... Check
Ordering a ceaser wrap and getting a wrap with just tomato ranch and chicken... check.
Demanding to be paid more money.... Priceless.
Wayne Weselowski
Slow drive thru as usual. Typical high priced coffee but was convenient
Rob Draper
Super fast in the drive through. Had about 9 cars ahead and only took 3 mins to get my order. Way to go! Super friendly as well.
Cheryl Berges
Debit machine wasn’t working and the staff didn’t seem to care. Wasn’t putting in any effort to resolve the issue. Very disappointed. Seems to me it is a regular occurrence maybe that’s why the staff was so nonchalant about it. Too bad for you no coffee, next time carry cash.
Omair Abid
The Staff is very courteous. I liked the way our order was taken with a smile although it was a large order.
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