This is not one of my preferred locations in the city. Due to their poor wages, they are unable to attract any staff that actually care or provide good customer service. Staff can be quite rude depending on who you get. They can't even be bothered to properly scan in the rewards card half the time.
Turkey bacon sandwich was delicious and Boston cream donut was fresh and very good. I don't drink coffee but Tim Hortons has so many other options I can always find something good to eat and drink. Excellent spot for a quick lunch or snack.
Visited Tims in Highfield. The staff are very slow. The last time i was there only one person working. Took more than 20 minutes to go through. There was I think 3 cars in front of me. She was doing her best as she had the drive through and counter traffic to deal with. So this time it was moving sl
The workers are often switching out, meaning there's quite a bit of newbies so some slip ups may happen- but they are quick to fix most errors made! Can be a bit busy from 12 - 5, but it's not overly loud. Overall, just a nicely located Tim's.
It's a pretty standard Tim Hortons, very consistent with other locations in terms of quality. It tends to be a very busy location, especially in the morning. Unfortunately, they've messed up my order several times, forgetting items or giving me the incorrect items.
Stopped there to order a medium cold brew with milk and sweetener. When I got it there was no sweetener in it and it was very bitter and looked like no milk was in it either because it was very dark. I ended up throwing it out!! Worst coldbrew I have ever had and won't be ordering.from there again!
Probably the worst Tim's in the province, constant issues with orders, staff have a "can't be bothered" attitude. Better off driving another 5 minutes down the road to any of the other locations.
Great selection of items but it is the ONLY time Hortons open past 8pm....absolutely ludicrous
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