Review Mcdonald's - Dartmouth

Jason Waugh

This is the McDonald’s I go to when I am back for my Christmas break. I usually have breakfast here, and more often than not it’s better than average. I’m still getting the hang of the self-order kiosks, but you can be served at the counter too. Coffee is fresh and large. They have at least one TV, the local rag (Metro or whatever it’s called now) is free, along with the Herald, and I seem to remember a false fireplace, though I usually have jet lag when I am there, so I may have imagined it. I’ll be there again when I can.

M

Staff do not listen and interject while placing orders, like they already "know" what you're going to say and try to complete your sentence for you. I cannot stand this. They have a serious listening problem. At the payment window, there was no "hello," or "thank you." Payment was made and the window was slammed without another word. I then got my order and had to wait 5 minutes in the reserved spot just for a latte. Waiting is fine. What is not fine is waiting 5 minutes and getting a bitter coffee - not even close to what lattes are supposed to taste like. Miserable, sad experience and extremely poor customer service. I do not look forward to returning to this location.

Marina Mcwhirter

Grilled chicken was so dry you couldn't eat it. And apparently they can't wrap a wrap if their life depended on it

Brian Anthony

Two stars because I got a bag of food. The sausage breakfast sandwich had just an egg. No salsa for the burrito breakfast although it was requested. McDonald's has gone downhill in quality control unfortunately. If you want your order to be correct, you have to check it every time.

Shemi Malhi

Extremely bad service. I was here during night time. I know it’s busy always. I wanted customize my burger but the guy denied that we don’t do that. I have worked at McDonald in past and we always let customer customize their order but he denied. Then, I had two orders one through app also. But when I went to window to pick my order he said I have to exit and drive thru again and wait in line to get another order which was just ONE small thing only. Poor service.

Lesley Lane

I went to McDonald's to get a hot caramel sundae. There was very little syrup on the ice cream and they gave me a wooden spoon as I realized plastic is going out of style these days. I must say that while eating the Sunday all I could taste was The Wooden Spoon and it ruined my enjoyment completely.

Veronica Foxx

Terrible service…the person taking my order was rude, I repeated my order several times and they still got it wrong. When I tried to explain that they rung the order in incorrectly, they told me I would have to drive back around to pay again. (There was a huge line up and even the manager was rude.). I have had many orders from other McDonald’s get messed up over the years- it happens. But they always fix it no problem. Not this place, they need training on customer service and how to be friendly. It is unacceptable to treat people so terribly.

Jodi G

First thing, an employee cut in front of us in line at the cashier. Not a clean table in the place to sit at. Had to choose the least dirty. Waited over 10 minutes for a wrap and McDouble Meal. Wrong size coffee was given and McDouble didn't have pickles. Other customers were bringing back messed up orders and waiting too long for orders as simple as a breakfast sandwich.