Review Mcdonald's - Courtenay

Ordered 2 meals for Happy Meal Day. Meal 1, fries cold, not even a little warm. Meal 2, fries cold, spicy habinero chicken patty was a just plain chicken patty and the chocolate shake was just ice cream - no chocolate. This is why we don't go to McDonald's anymore. The Big Mac was good.

Tip for getting fresh fries. Order them with no salt. You can add your own with the packets if you want. You always get fresh hot fries this way

Skyler Hopkins best cook 👍

Fast service, good servings, food was a little cold but not the worst for the price

This place has constantly disappointed. I've never come across a place this bad. I remember on night shifts where I would leave work and even though they are open, they refuse to even respond and it looks like nobody is around. Constantly misses items in orders on more occasions than I can count, and when you try to call to sort it out, they never pick up the phone so you have little to no recourse.

I went to this dons tonight and I was not pleased with my food or service. What mainly concerned me was how the store manager was tweaking at her employees while we were sitting there listening. Here’s how it started ; after ordering I got up to the window and asked for a water, which apparently was the last thing the store manager wanted to hear, then they pulled me ahead in a hurry ( no worries cuz I have to wait for my fresh fries ) and when then they gave me food I politely reminded him about our water which then the manager once again starts yelling at her employee asking “well why didn’t they take it at the other window” “ are you kidding me!? They want water” amongst other inappropriate statements. After that we were a bit shook and just wanted our fries but only to realize that there was no salt WHAT SO EVER

I've had pretty good experiences going through the drive thru at this location. Good always comes fresh and hot, as ordered. I've never had a long wait for my food, the staff seem pretty quick at filling orders. Staff are friendly at the drivethru speaker and at the windows. My only complaint might be the speed at which they acknowledge customers at the order panel. I've waited there for a few minutes some times before hearing from anyone.

Terribly slow service. Quality has gone way down hill. Rude employees. Drive through is awful