Review Pizza Hut - Courtenay

Cesar salad smelled sour and tasted bitter. Crust was undercooked and tough and stuffed crust was hard and not gooy tho it was warm. Will not recommend and not buy again.

Ceasar salad smells sour and tasted bitter. Crust was undercooked and tough and stuffed cheese was hard and was NOT gooey, but it was warm. This was expensive for what we received in return.

I will never order from pizza hut again. Any time I order online, the order costs more when it comes to my door. They take FOREVER to make the food and delivery takes even longer. I've had to cancel orders and order elsewhere but I like the pizza, so I kept trying. This time, it's been over 2 hours before my pizza came to my house. 👎👎

Avoid! Consistently rude employees, especially the woman at the front cash machine. Terrible customer service, even when you tip 20% or more. I used to go here because it was convenient. I've had enough bad experiences that I'm done with this location.

Ordered some pizzas, was told 30 minutes for delivery. Called the store over an hour later, was told it had just left. Finally got pizzas an hour and a half after ordering, and it was someone else's order. Called the store again, was told replacement pizzas would be ready for pickup in an hour. Got to the store an hour later, was told ten more minutes, didn't get my pizzas for another half hour. The pizza we ordered at 5:45, we finally got to eat at around 9:00. And it wasn't worth the wait. At least they gave us a refund, in between taking personal cellphone calls and chatting in the kitchen!

This Pizza Hut is terrible. I have ordered here maybe 5 times and at least 3 orders have been messed up or incomplete upon delivery. I'm not talking a difficult order either like cheese pizza and 1 dipping sauce and it's wrong or the sauce is missing etc. When I have called the store to let them know my order was wrong I get transferred on the line and nobody ever picks up the phone.

Not happy with this location. They stopped delivering to the Military base. Pizza was always good and I normally got everything, but to just stop delivering to a location is upsetting.

We were invited to friends who ordered four different pizzas. The amount of toppings were barely visible and very little sauce.