Review Domino's Pizza - Courtenay

Having shopped around for a new "go-to " Pizza Place and being both taste and cost conscience, we were running out of options. Last night we eventually tried Dominos and were extremely satisfied with both the quality of the pizza and the price. We will be back- soon. Thanks, Dominos!

Long time regular here for the consistency of this location. I ordered my usual tonight and am thoroughly disappointed. I have always asked for extra sauce but never have I ever received it in a soup like amounts. Just because you order extra of something, doesn’t mean that it’s all you want to taste and that it should compromise the pizza’ness. No one would ever want this amount of sauce. Ever. Barely any pineapples or cheese and all just a bunch of soggy slippery sauce slices. I gave two stars because the crust and the top of the slice was somewhat edible and I’m starving. Photo isn’t great but I’m in the car. I was holding up a flaccid slice that melted into a paste puddle on the cardboard. Yuck.

Super fast,Delicious and extra friendly staff.Wings were awesome 👌

Ordered two pizzas, one was correct to a point ( chicken bacon Ranch,) had no Ranch Got a pizza that was not the one we ordered as well And no dip for cinna sticks. Called and was told the pizza would be re made and brought out on delivery never saw anyone and no one offered a credit or anything super disappointing

Rudest deliver driver ever. There was a simple mistake made where they grabbed the wrong receipt and we ask where the dips were and the delivery driver said “I don’t know what to tell you it’s not my problem” then left. I Called the manager he was very apologetic and said the problem would be fixed right away and the delivery driver would give us an apology. The same delivery driver showed up with the same attitude and no apology.

15 mins. $14 for LG. 4 topping pizza! yummy too!

UPDATE: I have increased my rating from one star to four stars. Within 24 hours of me posting the review they responded, we exchanged emails and came to a resolution that I am quite happy with. I still keep one star off solely because of the nature of the initial review shown below. Poor customer service. I just got back home from doing a walk-in order and not happy about the service. I was driving by and decided to get some pizza so I swung in. There was a notice on the door to look online to view the menu so I did. It showed a large feast pizza for $15.99 so I walked in and talked to the guy and asked if I could get this on more than one. I put in my order for two pizzas, dips, pop and paid. About 20 minutes later it is ready and when I pick it up I am given two medium pizzas. I question this and say the add showed it was for larges. The employee says the deal is for mediums and if I wanted larges I would have to pay extra. I take the pizza out and put them in my car and grab my cell and to bring it up and go back in to show him. The add clearly states it is for larges and he agrees it does but then says that is for online orders only. I respond that would have been good to know when I ordered. His only response is to repeat it is online only as he turns his back on me and walks away to make more orders. When I inquired when I was standing in store I mentioned the large pizza special. I place my order by saying I want one large of this type and then a second large of this type. I literally mention several times the word large during the whole order process and the only response from the guy is the online thing that I mentioned above. It was very clear that I wanted larges for that price advertised as per the website that the notice on the door told me to look at. We are all human and make mistakes and I am fine with that but the issue is he knew exactly what I was looking for and never mention that I would be getting mediums instead. He came across as I got your money and this is what you are getting before turning his back on me because as far as he was concerned the matter was done and did not need to pay any more attention to me. That is my issue with the service provided. Guess it is time to 'cash-out' my latest round of free pizzas that I have from their reward program and give another pizza place in town a try for a bit.

I have ordered from Domino's a number of times over the last few years. The last 2 times my pizza has shown up pretty much stone cold. Extremely disappointed.