Tim Hortons - Concord - Photo album

TLDR: I ordered on the app and they didn’t have it and refused to refund me $2. Update 02/22/2022: Restaurant got notified quickly about my situation because I had posted on Twitter and filled out their online form. Lizzie from the restaurant reached out to me by phone in the morning. She assured m

Very very slow service in store. They focus on the drive through mostly, which shows they're understaffed. The only reason anyone gets tim Hortons subpar coffee or food is for speed. If you're not fast, what are you even offering?

Usually very good and friendly service but this morning was terrible. It wasn’t enough bacon. Only one small slice. Usually much better. I visit this Tim Hortons everyday around same time and spend $10 then another $5 in the afternoon 5 days a week. Sad sad. Look at your representation of your new d

This location has good customer service. The man on drive thru correctly took my order and confirmed my drinks. He even upsized my coffees to L which was really nice. When I got to the window, everything was ready to go. Right outside Vaughan Mills and usually not too busy.

Missed her name but the manager was super helpful and quick with my order. Helped her staff at the same time. Great service!

the service is fairly nice... but a few weeks ago, I had an order and I specifically asked to put the donut in a box, but the lady was very rude, and threw the bag on the counter and expected me to put it in myself. Another issue that I had today, I ordered a starwberry swirl donut, and the cashier

They have a drive through and in peak winter the lady at the counter was not even polite, she just closed the window before I finished ordering. With my car windows open, I kept waiting for her to come back. No apologies nothing, and the coffee was so tasteless I had to throw it away.

A good hideout place for me when family goes to shopping. A few seats have power outlet. Not a very big cafe. Washroom is ok clean, sometimes; just like many Tim’s