Review Mcdonald's - Cambridge

I visited last evening 6:59 pm 26th Jan . Ordered 20 nuggets and was given spot #1 to wait. After waiting for 12 mins ,we got the wrong order and again kept waiting.....we got our order after waiting for 15 Mins. All the nuggets were raw and my 5 years old ate 1 and we realized they are raw. We again drove back and notified the manager and he asked us to throw it.He prepared a new order and gave us a 6 lil donut coupon. He took our phone # and name and told us that the store manager will call us in the morning for a health check on my daughter. Nobody cared to call. Very disappointing...

A very busy location. The person on the speaker did an okay job, I had to repeat myself. The guy at the 1st window and on cash did an excellent job, he was very friendly and polite. The girl a the 2nd window was great and very helpful. The food presentation was okay, it all taste good.

Very disappointed in the service. My husband ordered dinner on his was home from work. Order a Big Mac with bacon for me. When he got home I opened my bag to eat and here is my Big Mac with no burger patty just 3 buns lettuce,cheese and bacon. Like come on how do you miss the most important part of the burger. Not impressed.

This Location needs a lesson in Mathematics or at least train your cashier when coupons & codes are given. When questioned the Manager (both) why the bill is more than it should be. There response was "Well the cashier was not to input both coupons on one bill". Last time I checked, my title is "Not my Problem". Instead of refunding the value of $25.00 difference, he quote on quote said that's why we refund you $5.00. The Bill should only come to $40.00 instead of $65.00. So, Check your bill before you pay, as one story does not stick to there TEAM.

This location abuses parking customers in order to make their drive-thru times appear better. Every time I visit, even for a simple thing that does not require any cooking, I get asked to pull up and someone will bring out the order (sometimes having to wait 10-15 minutes, obviously forgotten about). It became obvious that this was bad training when the last few times, I would get asked to park only to have someone walk behind the crew member with my order. Folks, it does not take 15 minutes (let alone 60 seconds) to toast a bagel and put cream cheese on it. Train your staff better. No one has time to wait 5 let alone 15 minutes for a bagel at 8 am. This is unacceptable. If I wanted to wait, I would not go to a QSR. I will give them some credit, the crew members are polite, same with what I believe was the store manager. However, Tyler (shift manager or TL?) has an attitude and I don't think he should be working in the service industry. I will not be returning to this location.

Ordered 2 drinks, an iced tea and a smoothie and was asked to park and wait…. waited 5 minutes for a smoothie.. pretty sure the machine does all the work so not sure why my ordered was put off and others were helped before we were for 2 drinks.

So I ordered take out of Regular poutine with extra gravy with smoothie. It happened to me so many times before that they forget stuff of your order. While I was still in store I checked for extra gravy but it was not on my poutine after asking they gave separate, that was okay. But when I came out and opend my bag the fork was missing. How am I suppose to eat that, when clearly it was take out order. They always make these small mistakes with your order. Sometimes they forget to put dipping in your bag.

I got jr. chickens with habanero sauce n that drive thru server was very rude. She kind of threw bag in the car, I give you 5 ratings