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Sluurpy > Restaurants in Bracebridge > New Haven Restaurant

New Haven Restaurant - Bracebridge - Photo album

Used to love this place 20 years ago when I lived in Bracebridge. Had it recently while visiting (for the second time within a month) and the first time wasn't nearly what I had remembered from way back when. The second time was even worse. Pineapple and shrimp rice was lacking flavour and dry, and
Place used to be great, but now - not so much. There's enough comments here about how the staff treats customer complaints - but the real problem is the food just isn't good depending on when you order. Chances are it's pretty good during peak times since it's cooked fresh - but it's pretty obviou
I’ve been ordering from this restaurant for over 10 years and never had any problems with the quantity or the quality of the food tasted. However my recent experience wasn’t far from satisfactory. The rice was abominable, soggy and tasteless. Unless they go back to their old menu I will no longer be
Would give zero stars if it was an option. Got home and my order was completely wrong, called the store and got yelled at by the lady taking orders telling me I ordered wrong and I don’t know how to order. She then proceeded to tell me to be honest with what I ordered and continued to tell me I don’
Not at all what Chinese food should be. Fried rice was soggy and tasteless. Hot and sour soup tasted like slimy hot sauce soaked mess. The egg rolls were very dry and way over cooked. The only part of the meal that was ‘ok’ was the chow mein. All-in-all we will not be going back.
After trying New Haven for the second time I wanted to leave a review. I ordered Chinese food both times and I was thoroughly impressed. The food was fresh, tasty and given in well proportion. Let's put it this way....After trying the food I ordered for the first time and was seriously looking forwa
I didn't even order. I am visiting from Florida and wanted to clarify that the mapo tofu had no meat in it, who ever answered the phone started arguing about how I always call and ask the same question. What on earth type of customer service is that, this is the first time I am even visiting here or
Poor customer service. Ordered the same thing we always do and got told "no your wrong you don't want that and this is what you want". Got home and not even close to what we asked for. Called back and was told "that what you asked for". Pretty sure Chicken Chow Main does not come with Pork and S
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