Review Mcdonald's - Bolton

Upon entering the restaurant it became apparent that keeping the seating areas clean and tidy was not a priority. As you can see in the images there were overflowing bins and tables covered with rubbish (which I would not usually condone but given the state of the bin, where were they supposed to put it?). The wait for the food was long, at least 10 minutes. During this 10 minutes we heard staff arguing with each other, having a laugh and joke (which would be fine if everything was perfect, but this was clearly impacting the customer experience). It seemed as though the lady in the shirt (presumably manager) didn’t have much of a grip on what the staff were actually doing, she was emptying bins while they were messing around. In addition to this, the majority of employees with long hair were not wearing a hair net, clearly a breach of food safety regulations. When the food arrived the fries were just warm but edible, and one of the Big Mac buns were burnt. I returned this and they gave me a new one, although the other Big Mac was overburdened with sauce and lettuce, very overwhelming and not enjoyable. Safe to safe I will not be visiting this McDonald’s again anytime soon, much better ones in the area such as Radcliffe and Manchester Road.

When doing the early morning airport run for family members I fancied a refreshing cold drink at 4am to keep me awake. Early hours on a Saturday morning and although using the drive through the staff were so chirpy and had excellent customer service. I don't normally do reviews but thought the staff deserved recognition. Thanks for making me smile at 4 in the morning :)

I was shocked, to see how little care the restaurant took on our order, we went on the drive thru and they gave us our drinks and told us to wait for the burgers and the rest of the order, by the time they came to give us our meals, the drinks were almost flat and warm, the 2 big tasty hardly had any sauce at all, and the burgers were totally burned, absolutely disgusting. We could not complain to the restaurant as we took our meals home, and by that point we didn't want to come back.

Ordered double bacon double sausage and double egg with no cheese and ketchup But put cheese on it even though I ordered no cheese kind of concerning if u are allergic to cheese health and safety issues with staff no listing to orders properly

Went through the drive through this morning at around 6.40 am I noticed 5 cars in front of me I also noticed that it was the same girl that took payment and gave the orders out she received no help what’s so ever from the other staff I don’t think there was many customers in the restaurant as the car park was empty. A severe lack of staff so they can cut costs the poor girl was run ragged this is not the way to treat staff.

24 hour drive thru and friendly staff. Two floors inside the restaurant so their is plenty of seating and a free car park also. Pay at kiosk speeds your order journey up loads so I recommend paying by card on the self service machine. Drive thru is hit and miss, sometimes leave you waiting at the front in a parked bay for quite some time and then sometimes your through quickly leaving the drive thru with your order.

Ooen 24 hours, but expect a short wait if arriving just after midnight (while boards reset to morning menus). The scourge of delivery drivers queuing up inside restaurant continues. When are you going to open a separate drive-in queue for these guys? No one wants to go to a restaurant and sit next to the goods entrance!

This place is a joke ordered food waited a age for the food to turn up we had table service one order came 10 mins before the rest when the other two orders arrived one meal was just about warm and the bun had mold on the top non of the staff looked really bothered about the mold