Review Tim Hortons - Beamsville

Clearly whoever made my bagel today doesn't care about there job. Simply Lazy this is supposed to be double toasted and i don't think this is how you put cream cheese on a bagel

Probably the worst Tim’s I’ve ever been too. Went through 2 times this week to ask for an ice coffee, both times I got no ice. Had to ask for extra on the side. Today went through and got a tea and it was all white? Idk who trained these people put you don’t put the bag in once everything else in…

I was served an iced capp that was clearly made quite wrong that I declined to take it. I don't mind light blends, but this was 95% cream, it was so white it couldn't be called coffee. I order iced capps often and know this drink well. He tried to argue that we were wrong, and that's how they're made there, and generally set the situation in the wrong direction. I asked for our money back, to which he tried to return less then what he was given which just furthered the negative experience he served tonight. We did get the money settled, but I can't say we'll return there.

Tried to scan rewards here said machine was down, it was not however, she used her own fun to scan the rewards for herself, this employee needs to be fired as she is claiming the rewards through her phone or a friend's phone. This is definitely a type of fraud happening and it needs to be investigated right away!

Very very very bad service, food is never fresh . Can't express my feelings I don't have bad words to say . Its a humble request to Owner or Tim Hortons pls fix it

Great in the morning during the week, after 4pm and on the weekend it's horrendous! There is never anything ready, the teenage staff have attitude problems and over 75% of the time they get my order wrong. Also how don't you have any hash browns at 9am?

Ordered an extra large half decaf half dark roast 3 cream 1 sugar. This is our normal order so we know what it is supposed to taste like. It looked like milk and tasted like water. So we went through again asked for them to remake it. Got a coffee a bit warmer same colour and taste. How do you mess it up twice? Finally gave up on the dark roast and decaf and asked for a regular double double and they gave us 2 cookies. Just wanted a proper coffee. Should have went to McDonalds across the street.

stopped by at 11am and ordered a simply sausage on a English muffin with cheese and an extra sausage patty. But I only received a simply sausage with one patty and no cheese. So I got charged extra for something I didn't get. Therefore it's one star for me.